Customer Service

5 months ago


Wolli Creek, Australia Holloway Removals and Storage Full time

**Customer Service Representative**

Are you ready to join an amazing team and take on a new challenge? Look no further than Holloway Removals and Storage We are seeking a highly motivated, enthusiastic, and committed Customer Service Representative who wants to be part of a business that values Innovation, Respect, Integrity and Customer Centricity.

This is an immediate start at our Wolli Creek office.

**The role**
- Establishing professional rapport with customers and operations team
- Proactively supporting customers and operations to ensure service levels and customer satisfaction are maintained or exceeded
- Ensuring communication between Holloway and customers is professional, prompt, accurate, and timely
- Processing and coordinating client orders with warehouse and transport teams to meet daily requirements and minimise costs
- Preparing and maintaining Key Performance Indicators (KPI)
- Participating in identifying opportunities for process improvement

**About you**
- Prior experience in a similar position within the Warehousing and Logistics Industry (advantageous)
- Excellent written, verbal and telephone communication skills
- Ability to work in a fast-paced high volume work environment
- Proven eye for detail and accuracy
- Time management, planning and organisational skills
- High attention to detail & ability to work as part of a team or autonomously

**How to apply**

**Job Types**: Full-time, Casual, Temp to perm

**Salary**: $30.40 - $32.40 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Wolli Creek, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person


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