Fintech Client Growth Specialist

1 week ago

Sydney, New South Wales, Australia beBeeSuccess Full time $100,000 - $135,000
Customer Success Manager Job Description

A highly driven professional is sought after to join a growing fintech organization in Australia.

This individual will be responsible for leading the end-to-end onboarding and implementation of new clients, building strong relationships with existing clients, and designing strategies to drive value, adoption, and satisfaction.

Key Responsibilities:
  • Lead non-technical onboarding and implementation.
  • Build strong client relationships.
  • Design and execute customer success strategies.
  • Create communication plans.
  • Assess customer usage and satisfaction.
  • Deliver an excellent customer experience.
  • Manage multiple customer accounts.
  • Collaborate with technology, sales, and marketing teams.

This role requires a proven track record in account management and customer success, ideally in an HR SaaS or payroll environment.

The ideal candidate will have up to 5 years of experience, strong interpersonal and communication skills, and high organisational abilities.

In this role, you will have the opportunity to make a significant impact on the growth and success of our clients.

We offer a dynamic work environment, opportunities for career advancement, and a competitive compensation package.

If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.

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