Hotel Guest Service Representative

4 weeks ago


Brisbane, Queensland, Australia The Star Brisbane Full time

The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests during their stay. The successful candidate will possess a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:
  • Provide outstanding guest service to enhance the guest experience
  • Manage guest requests and maintain accurate records
  • Offer expert knowledge of local attractions and surroundings
  • Perform check-in and check-out procedures efficiently and professionally
  • Complete daily tasks as outlined in shift checklists
Requirements:
  • Exceptional guest service skills and a strong commitment to 5-star customer service
  • Professional telephone manner and effective communication skills
  • Ability to work effectively in a team environment
  • Excellent organisational skills and high level of computer literacy
About The Star Brisbane:

The Star Brisbane is a world-class entertainment hub located in the heart of the Queen's Wharf Brisbane precinct. Our hotel offers luxurious accommodations, award-winning dining, and a range of entertainment options.

We are committed to providing our guests with an exceptional experience and are seeking a skilled Guest Service Agent to join our team.



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