Hotel Guest Service Representative

7 days ago


Brisbane, Queensland, Australia The Star Entertainment Group Full time
Hotel Guest Service Representative

The Star Entertainment Group is seeking a highly skilled Hotel Guest Service Representative to join our team at The Star Brisbane. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Provide outstanding guest service and respond to guest inquiries in a professional and friendly manner
  • Manage guest requests and maintain accurate records
  • Develop and maintain knowledge of local attractions and services
  • Perform check-in and check-out procedures efficiently and effectively
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Passion for delivering exceptional guest service and creating memorable experiences
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong organizational and time management skills
  • Proficiency in computer systems and software

About Us:

The Star Entertainment Group is a leading hospitality and entertainment company with a commitment to delivering exceptional experiences for our guests. We are proud to be a part of the Queen's Wharf Brisbane development, a $3.6 billion transformational project that will redefine the Brisbane entertainment scene.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Discounts on food, beverage, and accommodation
  • Complimentary buffet meal on every shift

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, please submit your application today.



  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    Hotel Guest Service RepresentativeThe Star Entertainment Group is seeking a highly skilled and enthusiastic Hotel Guest Service Representative to join our team at The Star Brisbane. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key...

  • Guest Services Agent

    2 weeks ago


    Brisbane, Queensland, Australia The Incholm Hotel Full time

    {"title": "Guest Services Agent", "description": "About The Inchcolm HotelLocated on historic Wickham Terrace, The Inchcolm Hotel is a boutique hotel that offers a unique blend of luxury and style. As a Guest Services Agent, you will be the face of the hotel, providing a warm and welcoming experience to our guests.Key ResponsibilitiesRepresent the hotel and...

  • Guest Services Agent

    3 weeks ago


    Brisbane, Queensland, Australia The Incholm Hotel Full time

    About The Inchcolm HotelThe Inchcolm Hotel is a boutique hotel located on historic Wickham Terrace, offering a unique blend of luxury and style. As a Guest Services Agent, you will be part of a team that is passionate about delivering exceptional guest experiences.Key ResponsibilitiesRepresent the face of the hotel, providing a warm and welcoming experience...

  • Guest Services Agent

    3 weeks ago


    Brisbane, Queensland, Australia The Incholm Hotel Full time

    About The Inchcolm HotelThe Inchcolm Hotel is a boutique hotel located on historic Wickham Terrace, offering a unique blend of luxury and style. As a Guest Services Agent, you will be part of a team that is passionate about delivering exceptional guest experiences.Key ResponsibilitiesRepresent the face of the hotel, providing a warm and welcoming experience...

  • Guest Services Agent

    3 weeks ago


    Brisbane, Queensland, Australia The Incholm Hotel Full time

    About The Inchcolm HotelThe Inchcolm Hotel is a boutique hotel located in Brisbane, Australia, offering a unique blend of history, luxury, and style. As a Guest Services Agent, you will be part of a team that strives to create exceptional guest experiences.Job SummaryWe are seeking a part-time Guest Services Agent to join our Front Office team. The...


  • Brisbane, Queensland, Australia Marriott International Full time

    Unlock Your PotentialAt W Brisbane, we're looking for a talented Welcome Desk Agent to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.Key Responsibilities:Provide warm and welcoming service to guests, responding to their needs and resolving...


  • Brisbane, Queensland, Australia The Star Brisbane Full time

    The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key responsibilities include:Providing outstanding guest service to enhance their experienceManaging guest requests and...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    {"title": "Guest Service Agent", "description": "Deliver Exceptional Guest ExperiencesAs a Guest Service Agent at The Star Brisbane, you will be the face of our hotel, responsible for delivering outstanding service to our guests. Your passion for hospitality and commitment to 5-star customer service will make all the difference in creating memorable...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide outstanding guest service, responding to guest...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    A great opportunity has arisen to join the Hotel team at Treasury Brisbane as a Guest Service Agent for our hotel. In this role, you will deliver exceptional service to our guests during check-in, check-out, and throughout their stay.Responsibilities:Provide outstanding guest service to enhance their experienceManage all guest requests and maintain guest...


  • Brisbane, Queensland, Australia The Star Brisbane Full time

    The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests during their stay. The successful candidate will possess a passion for hospitality and a commitment to creating memorable experiences.Key Responsibilities:Provide outstanding guest service to enhance the guest experienceManage guest requests and maintain...


  • Brisbane, Queensland, Australia Minor Hotels Full time

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Oaks Brisbane on Felix Suites. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide outstanding guest service, responding to...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide outstanding guest service, responding to guest...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide outstanding guest service, responding to guest...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide outstanding guest service, responding to...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    Guest Service AgentWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide outstanding guest service, responding to...


  • Brisbane, Queensland, Australia The Star Brisbane Full time

    The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests during their stay. This role is pivotal in shaping the success of our hotel team and requires a passion for hospitality and creating memorable experiences.Key Responsibilities:Provide outstanding guest service to enhance their experienceManage all guest...


  • Brisbane, Queensland, Australia Kennigo Hotel Full time

    About Kennigo HotelKennigo Hotel is a luxurious boutique hotel nestled in the heart of Fortitude Valley, Brisbane. Our hotel offers a unique blend of homely comforts and cosmopolitan flair, making it the perfect destination for travelers seeking a memorable experience.About the RoleWe are seeking a talented Guest Service Agent to join our front desk team. As...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the Role:We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide outstanding guest service, responding to...