Hotel Service Representative Position
1 month ago
Company Overview:
Oaks Hotels is a renowned hospitality brand that prides itself on delivering exceptional customer experiences.
About the Role:
We are seeking a skilled Hotel Service Representative to join our team in providing world-class service to our guests.
Key Responsibilities:
- Greet and register guests upon arrival, ensuring a warm and professional welcome.
- Maintain clear and courteous communication with guests throughout their stay.
- Manage reservations and coordinate booking requests efficiently.
- Provide attentive assistance and support to guests, addressing their needs and enhancing their experience during their stay.
Salary Information:
The hourly rate for this position is $25.80 per hour from Monday to Friday, $32.25 per hour on Saturdays, and $38.70 per hour on Sundays.
Required Skills and Qualifications:
- Previous experience in a hotel or customer service environment.
- Excellent written and verbal communication skills.
- Exceptional customer service skills and an unwavering positive attitude.
- The ability to successfully provide a high level of customer satisfaction.
- Professional presentation essential.
- Availability to work a variety of shifts over 7 days, including weekends and public holidays.
Total Estimated Salary (per annum): Based on a 40-hour workweek, approximately $66,387 per annum.
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