Hotel Service Representative Position

1 month ago


Brisbane, Queensland, Australia Oaks Hotels Full time

Company Overview:

Oaks Hotels is a renowned hospitality brand that prides itself on delivering exceptional customer experiences.

About the Role:

We are seeking a skilled Hotel Service Representative to join our team in providing world-class service to our guests.

Key Responsibilities:

  • Greet and register guests upon arrival, ensuring a warm and professional welcome.
  • Maintain clear and courteous communication with guests throughout their stay.
  • Manage reservations and coordinate booking requests efficiently.
  • Provide attentive assistance and support to guests, addressing their needs and enhancing their experience during their stay.

Salary Information:

The hourly rate for this position is $25.80 per hour from Monday to Friday, $32.25 per hour on Saturdays, and $38.70 per hour on Sundays.

Required Skills and Qualifications:

  • Previous experience in a hotel or customer service environment.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and an unwavering positive attitude.
  • The ability to successfully provide a high level of customer satisfaction.
  • Professional presentation essential.
  • Availability to work a variety of shifts over 7 days, including weekends and public holidays.

Total Estimated Salary (per annum): Based on a 40-hour workweek, approximately $66,387 per annum.



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