Hotel Guest Service Representative

4 weeks ago


Brisbane, Queensland, Australia The Star Brisbane Full time

The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and memorable experience for our guests.

Key responsibilities include:

  • Providing outstanding guest service to enhance their experience
  • Managing guest requests and maintaining accurate records
  • Offering expert knowledge of local attractions and surroundings
  • Performing check-in and check-out procedures with professionalism and efficiency
  • Completing daily tasks as outlined in shift checklists

We are looking for a candidate with a passion for hospitality and a commitment to delivering 5-star customer service. If you have a strong work ethic, excellent communication skills, and a desire to work in a fast-paced environment, we encourage you to apply.

About The Star Brisbane:

The Star Brisbane is a world-class entertainment and hospitality destination located in the heart of Brisbane's Queen's Wharf precinct. Our hotel offers luxurious accommodations, fine dining, and exceptional service. As a Guest Service Agent, you will be part of a dynamic team that is dedicated to providing an unforgettable experience for our guests.

What we offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Discounts on hotel stays and dining
  • A dynamic and supportive work environment


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    Hotel Guest Service RepresentativeThe Star Entertainment Group is seeking a highly skilled and enthusiastic Hotel Guest Service Representative to join our team at The Star Brisbane. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    Hotel Guest Service RepresentativeThe Star Entertainment Group is seeking a highly skilled Hotel Guest Service Representative to join our team at The Star Brisbane. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Provide...


  • Brisbane, Queensland, Australia Grupo Mantra Full time

    Palm Cove, a picturesque destination in Tropical North Queensland, is home to Peppers Beach Club & Spa. This five-star resort boasts beautifully appointed accommodation and exceptional facilities.We are seeking an experienced Hotel Guest Services Representative to join our dedicated team.Key Responsibilities:Assist the Housekeeping team in maintaining high...


  • Brisbane, Queensland, Australia Marriott International Full time

    Unlock Your PotentialAt W Brisbane, we're looking for a talented Welcome Desk Agent to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.Key Responsibilities:Provide warm and welcoming service to guests, responding to their needs and resolving...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    At Echo Entertainment Group, we're seeking a skilled Hotel Guest Service Agent to join our team at Treasury Brisbane. This exciting opportunity offers a chance to deliver exceptional service to guests from around the world.About the RoleWe're looking for a highly motivated and customer-focused individual to provide outstanding service to our hotel guests. As...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    About The Star Entertainment GroupThe Star Entertainment Group is a leading integrated resort operator in Australia, with a commitment to delivering exceptional guest experiences.Job OverviewWe are seeking a highly skilled Luxury Hotel Guest Service Representative to join our team at The Star Brisbane. This is an exciting opportunity to work in a dynamic and...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    A great opportunity has arisen to join the Hotel team at Treasury Brisbane as a Guest Service Agent for our hotel. In this role, you will deliver exceptional service to our guests during check-in, check-out, and throughout their stay.Responsibilities:Provide outstanding guest service to enhance their experienceManage all guest requests and maintain guest...


  • Brisbane, Queensland, Australia The Star Brisbane Full time

    The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests during their stay. The successful candidate will possess a passion for hospitality and a commitment to creating memorable experiences.Key Responsibilities:Provide outstanding guest service to enhance the guest experienceManage guest requests and maintain...


  • Brisbane, Queensland, Australia The Star Brisbane Full time

    The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests during their stay. This role is pivotal in shaping the success of our hotel team and requires a passion for hospitality and creating memorable experiences.Key Responsibilities:Provide outstanding guest service to enhance their experienceManage all guest...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    About the Role:We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Treasury Brisbane. As a key member of our hotel team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide outstanding guest service, responding to...


  • Brisbane, Queensland, Australia Kennigo Hotel Full time

    About Kennigo HotelKennigo Hotel is a 4-star establishment nestled in the heart of Fortitude Valley, just a stone's throw from the Brisbane CBD.Our hotel offers the perfect balance of homely comforts and cosmopolitan flair, making it an ideal place to elevate your career in a dynamic and fast-paced environment.About the RoleWe are seeking a skilled and...


  • Brisbane, Queensland, Australia Kennigo Hotel Full time

    About Kennigo Hotel BrisbaneNestled in Brisbane's vibrant Fortitude Valley, Kennigo Hotel offers a unique blend of comfort and cosmopolitan flair. As a Guest Service Agent, you will be part of crafting unforgettable guest experiences.Key ResponsibilitiesWelcome and farewell guests during check-in and check-out as the first point of contact at the front...


  • Brisbane, Queensland, Australia Oaks Hotels Full time

    Company Overview:Oaks Hotels is a renowned hospitality brand that prides itself on delivering exceptional customer experiences.About the Role:We are seeking a skilled Hotel Service Representative to join our team in providing world-class service to our guests.Key Responsibilities:Greet and register guests upon arrival, ensuring a warm and professional...


  • Brisbane, Queensland, Australia Marriott Full time

    About the Role:We are seeking a skilled and experienced Hotel Guest Services Coordinator to join our team at Brisbane Marriott Hotel. In this role, you will be responsible for providing exceptional guest service and ensuring that all guests have a memorable and enjoyable stay.


  • Brisbane, Queensland, Australia Minor Hotels Full time

    About the RoleWe are seeking an experienced Hotel Guest Services Manager to lead our team at Oaks Brisbane Lexicon Suites. As a Full-Time Front Office Supervisor, you will play a key role in delivering exceptional guest experiences.Key ResponsibilitiesGuide and support the front office team to ensure seamless guest welcoming and departures.Act as a role...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    Hotel Guest Service AgentA great opportunity has arisen to join the Hotel team at Treasury Brisbane as a Guest Service Agent for our hotel. In this role, you will deliver outstanding service to our guests during check-in, check-out, and throughout their stay.Responsibilities:Provide exceptional guest service to enhance their experienceManage all guest...


  • Brisbane, Queensland, Australia The Star Brisbane Full time

    Guest Service Agent RoleThe Guest Service Agent is a pivotal role at The Star Brisbane, delivering exceptional service to our guests during check-in, check-out, and throughout their stay.Duties and ResponsibilitiesProvide outstanding guest service to enhance the guest experienceManage guest requests and maintain accurate guest accountsOffer expert knowledge...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    Hotel Guest Service Agent RoleThe Star Entertainment Group is seeking a highly skilled and enthusiastic Guest Service Agent to join our team at The Star Brisbane. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional guest service, managing guest requests, and maintaining a high level of...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    Key ResponsibilitiesWe are seeking a skilled Guest Service Agent to deliver exceptional service to our guests at The Star Brisbane. The successful candidate will be responsible for managing guest requests, maintaining accurate records, and providing a welcoming experience for our guests.Key Responsibilities:Provide exceptional guest service to enhance their...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    As a Guest Service Agent at Treasury Brisbane, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Deliver outstanding guest service and resolve any issues promptlyManage guest requests and maintain accurate recordsProvide expert knowledge of local attractions and...