Hotel Guest Service Representative
4 weeks ago
The Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and memorable experience for our guests.
Key responsibilities include:
- Providing outstanding guest service to enhance their experience
- Managing guest requests and maintaining accurate records
- Offering expert knowledge of local attractions and surroundings
- Performing check-in and check-out procedures with professionalism and efficiency
- Completing daily tasks as outlined in shift checklists
We are looking for a candidate with a passion for hospitality and a commitment to delivering 5-star customer service. If you have a strong work ethic, excellent communication skills, and a desire to work in a fast-paced environment, we encourage you to apply.
About The Star Brisbane:
The Star Brisbane is a world-class entertainment and hospitality destination located in the heart of Brisbane's Queen's Wharf precinct. Our hotel offers luxurious accommodations, fine dining, and exceptional service. As a Guest Service Agent, you will be part of a dynamic team that is dedicated to providing an unforgettable experience for our guests.
What we offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Discounts on hotel stays and dining
- A dynamic and supportive work environment
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