Luxury Hotel Guest Service Representative
1 week ago
The Star Entertainment Group is a leading integrated resort operator in Australia, with a commitment to delivering exceptional guest experiences.
Job OverviewWe are seeking a highly skilled Luxury Hotel Guest Service Representative to join our team at The Star Brisbane. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing outstanding service to our guests.
Key Responsibilities:- Deliver exceptional guest service to enhance the overall experience of our customers
- Manage all guest requests and maintain accurate records
- Provide sound knowledge of local attractions and surrounding areas
- Perform check-in and check-out processes efficiently and professionally
- Complete daily tasks as per shift checklists
- Possess a passion for hospitality and creating memorable experiences
- Exceptional guest service skills and strong commitment to 5-star customer service
- Professional telephone manner
- Ability to effectively communicate and liaise with internal and external clients
- Excellent organisational skills and high level of computer literacy
- Up to 30% discounts across award-winning restaurants and accommodation
- Complimentary buffet meal on every shift
- Uniform laundered and ready for you daily on property
- An organisation that values diversity, teamwork, and bringing your best self
- Opportunity to work with elite professionals and assets
- Group-wide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous
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Hotel Guest Service Representative
1 month ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeHotel Guest Service RepresentativeThe Star Entertainment Group is seeking a highly skilled and enthusiastic Hotel Guest Service Representative to join our team at The Star Brisbane. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key...
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Hotel Guest Service Representative
1 month ago
Brisbane, Queensland, Australia The Star Brisbane Full timeThe Star Brisbane is seeking a skilled Guest Service Agent to deliver exceptional service to our guests during their stay. The successful candidate will possess a passion for hospitality and a commitment to creating memorable experiences.Key Responsibilities:Provide outstanding guest service to enhance the guest experienceManage guest requests and maintain...
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Luxury Hotel Ambassador
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