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Reservations Manager

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Surfers Paradise, Queensland, Australia Frontline Hospitality QLD Full time
{"title": "Reservations Manager", "content": "Job Summary

We are seeking an experienced Reservations Manager to lead our Reservations Department. The ideal candidate will have a strong background in using Opera RMS, excellent leadership skills, and a proven track record of delivering exceptional guest experiences.

About the Company

Our company is a globally recognized leader in the hospitality industry, renowned for its luxurious properties and commitment to delivering unparalleled service.

The Role

The Reservations Manager will be responsible for overseeing the daily functions of the Reservations Department, including group and individual bookings. This role requires a strong focus on personalized service and upholding brand standards.

Key Responsibilities
  • Manage the Reservations Department to optimize revenue and maintain superior guest service standards.
  • Maximize room occupancy and rates while ensuring efficient department operations and excellent guest service.
  • Develop and mentor the Reservations Team to achieve business goals and individual performance targets.
  • Ensure high customer quality and care standards, delivering quality service in line with brand standards and guest expectations.
What We Offer
  • Competitive remuneration package.
  • Exceptional training and career development opportunities.
  • Complimentary meals and laundry services.
  • Fantastic discounts across health and wellness platforms and companies.
  • Annual complimentary hotel stays at company properties.

If you are a motivated and experienced professional looking for a new challenge, please apply now.

", "lang_code": "en-US"}