Groups, Meetings

2 months ago

Surfers Paradise, Australia Hilton Full time

Groups, Meetings & Events Sales Manager

Before you get started Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members

**Why you'll love working for Hilton**
- Access to the world's best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
- Complimentary Dry Cleaning, Parking and daily Team Member Meal

**What you'll be doing?**

As Groups, Meetings & Events Sales Manager you are responsible for overseeing the Commercial team working with the Hotel to achieve pre-established goals. Responsible for maximizing sales for groups and events to remain a hotel leader in the marketplace.
- Maximise all Group, Conference, and Event revenue opportunities
- Manage the commercial team to achieve planned and forecasted revenues and the department's Key Performance Indicators.
- Ensure the Reservations and GCE Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contract
- Answer customer queries in a prompt and professional manner
- Manage team members performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales & Reservations team
- Recent experience in a similar position
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Commitment to delivering a high level of customer service
- A positive can-do attitude and excellent communication skills
- The flexibility to respond to a range of different situations
- The drive and ability to work under pressure using your creativity, tenacity and initiative

**Travel the world and grow your career with Hilton

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