Client Service Representative

13 hours ago


Parramatta, New South Wales, Australia NSW Department of Communities and Justice Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Representative to join our team at the NSW Department of Communities and Justice. As a Client Service Representative, you will play a critical role in providing support and services to victims of crime, ensuring they receive the help they need to recover and rebuild their lives.

Key Responsibilities
  • Provide information, advice, and referrals to victims of crime, ensuring they receive the support they need to navigate the justice system.
  • Process applications for victim's support, working collaboratively with colleagues to ensure effective administration of the Victims Support Scheme.
  • Work in a trauma-informed way, ensuring the needs of clients are holistically addressed, and providing a safe and supportive environment for victims to share their experiences.
What We're Looking For

We are seeking a candidate who is passionate about supporting victims of crime and has excellent communication and interpersonal skills. You will have a strong understanding of the Victims Support Scheme and the ability to work collaboratively with colleagues to achieve our goals.

What We Offer

As a Client Service Representative with the NSW Department of Communities and Justice, you will have the opportunity to make a real difference in the lives of victims of crime. You will be part of a dynamic and supportive team, working towards a common goal of providing exceptional service to our clients.

How to Apply

If you are a motivated and compassionate individual who is passionate about supporting victims of crime, please submit your application, including your resume and a cover letter addressing your experience and skills relevant to the role.



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