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Customer Service Representative

2 months ago


Parramatta, New South Wales, Australia Synaco Global Recruitment Full time

{"h1": "Customer Service Officer Role Overview", "p": "At Synaco Global Recruitment, we are seeking a highly skilled Customer Service Officer to join our team on an ongoing basis. As a key representative of our business, you will be responsible for providing exceptional customer service, generating quotes, managing freight costs, and ensuring accurate data entry for order processing.", "ul": [{"li": "Provide accurate product information to customers within pricing guidelines."}, {"li": "Generate accurate quotes for customers while maintaining appropriate margins."}, {"li": "Ensure freight charges are applied appropriately to recover business costs."}, {"li": "Maintain accuracy in data entry during order processing."}, {"li": "Collaborate with the Branch Manager to achieve business objectives."}], "h2": "Key Qualifications and Skills", "ul": [{"li": "Previous experience in customer service or a related field is preferred."}, {"li": "Excellent communication and interpersonal skills are essential."}, {"li": "Strong attention to detail and accuracy in data entry are required."}, {"li": "Ability to work effectively in a fast-paced environment is necessary."}, {"li": "Proficiency in Microsoft Office suite and other relevant software is expected."}, {"li": "Willingness to learn and develop estimating skills through training and experience is a must."}], "p": "If you are passionate about delivering exceptional customer service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity.", "h3": "About Synaco Global Recruitment", "p": "Synaco Global Recruitment is a well-established business recognized for its exceptional service, quality, and expertise in the steel industry. With a national presence, we are the trusted choice in the field.", "p": "We are committed to providing our customers with the best possible service and support. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.", "p": "Apply now to take the first step in your career with Synaco Global Recruitment.", "p": ""}