Field Service Engineer

1 week ago

Brisbane, Queensland, Australia Smiths Group Plc Full time
Job Title: Field Service Engineer - Brisbane

Smiths Group Plc is a global leader in threat detection and screening technologies. We are seeking a highly skilled Field Service Engineer to join our team in Brisbane.

Job Summary:

We are looking for a talented Field Service Engineer to provide technical support to our customers in the Brisbane area. The successful candidate will be responsible for installing, repairing, and maintaining equipment in the field, as well as providing customer training and support.

Key Responsibilities:
  • Install, repair, and maintain equipment in the field
  • Provide customer training and support
  • Document all inspections, maintenance, and repair work
  • Order and return parts, and manage repair parts cycle time
  • Review all logs for open issues and prepare formal reports to customers as necessary
  • Participate in service sales opportunities and assist with promoting and implementing revenue programs
  • Ensure that tools and test equipment are properly maintained and calibrated
  • Assess product/equipment performance based on field support data and recommend modifications or improvements where applicable
  • Provide technical support to customers and other service professionals as required
Requirements:
  • Electrical/Electronics Engineering Degree or equivalent technical training/experience
  • Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems/equipment
  • Competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
  • Excellent communication and interpersonal skills, with the ability to multitask several projects at once
  • Self-motivated, reliable, and accountable individual with the ability to work autonomously with minimal supervision
About Us:

Smiths Group Plc is a global leader in threat detection and screening technologies. We are committed to delivering innovative solutions that protect our society from threats and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. We believe that different perspectives and backgrounds are what make a company flourish, and we are proud to be an inclusive company with values grounded in equality and ethics.

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