Field Service Engineer
4 days ago
Join Philips, a leading health technology company, as a Field Service Engineer and be part of a team that makes a difference in people's lives.
About the Role:We are seeking a highly skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for executing technical service to customer requests, problems, or planned service activities. You will provide solutions by using remote or onsite diagnostics, troubleshooting techniques, and service technical information.
Key Responsibilities:- Execute technical service to customer requests, problems, or planned service activities.
- Provide solutions by using remote or onsite diagnostics, troubleshooting techniques, and service technical information.
- Focusing on First Time Right ensuring there is a clear action plan, with parts (if required), and preparation such as diagnosis/troubleshooting information is executed as per action plan before the onsite visit as necessary.
- Handle all feedback (safety & non-safety related) & escalations to ensure accurate and timely analysis, registration, and action.
- Seek Lead generation for sales or value-added Service Opportunities, where we can support our customers further to deliver value Key performance indicators.
- A bachelor's degree in engineering (Electrical and Mechanical), medical, or science related major (maximum 2 years of related experience).
- Prior experience within an engineering, medical, or science related environment preferred.
- Strong technical knowledge in engineering fundamentals (Certified Engineer / network engineer certification desirable).
- Logical problem solver who can work independently and strong interpersonal skills and willingness to learn.
- Good communication skills & proficient in Microsoft Suite.
- Valid working rights.
We are a health technology company that believes every human matters. We are committed to delivering quality healthcare to everyone, everywhere. Join us and be part of a team that makes a difference in people's lives.
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