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Field Service Engineer Opportunities

2 months ago

Brisbane, Queensland, Australia Stryker Full time

About Stryker

Stryker is a leading medical technology company that provides innovative solutions for hospitals and healthcare professionals.

Job Summary

We are seeking a highly skilled Field Service Engineer to join our team in Brisbane and Gold Coast area. As a Field Service Engineer, you will be responsible for providing technical support and service to our customers, ensuring the highest standard of quality and customer satisfaction.

Key Responsibilities

  1. Technical Support
  • Provide technical support to Stryker customers onsite, completing reactive repairs and preventative maintenance to Stryker installed equipment.
Business Development
  • Support the business to ensure the highest standard and quality of service is provided to our customers across Australia and New Zealand.
Customer Experience
  • Deliver an exceptional customer experience and increase brand awareness through the development of strong, communicative relationships with customers and internal stakeholders, working collaboratively to solve problems.
Team Collaboration
  • Work closely and support our Senior Field Service Engineer to ensure KPIs, goals and objectives are met.

Requirements

  1. Technical Skills
  • Excellent analytical, interpersonal and communication skills with a passion for customer service.
  • Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspect equipment.
  • Proven mechanical/electrical and problem solving skills.
  • Ability to problem solve, troubleshoot and repair complex installations.
Personal Qualities
  • A positive and enthusiastic team attitude.
  • Own vehicle & drivers license.
  • Electrical license and tagging & testing experience (desirable).

Culture & Benefits

  1. Ongoing Training
  • Ongoing training and opportunities for career progression.
Employee Benefits
  • Paid Parental leave schemes.
  • Volunteer Day.
  • Engagement Day.
  • Access to employee benefits including health care, financial wellbeing & insurance.
  • Access to our career and self-development program from day one.