ServiceNow Configuration Expert

4 days ago


Canberra, ACT, Australia Green Light Full time
Role Overview

We are seeking an experienced ServiceNow Functional Consultant to join our delivery team in Canberra. As a key member of our team, you will be responsible for implementing and managing ServiceNow solutions to meet the business needs of our clients.

About You

To be successful in this role, you will have a minimum of 3 years of experience implementing ServiceNow solutions in a consultant capacity or as a Technical Business Analyst delivering ServiceNow projects. You should also possess demonstrable experience in requirements gathering, configuration, and customizing the ServiceNow platform, including workflows, dashboards, and reports, as well as testing, training, and support and documentation.

Key Responsibilities
  • Implement and manage ServiceNow solutions to meet business needs
  • Gather requirements and configure the ServiceNow platform
  • Test, train, and provide support and documentation for ServiceNow solutions
Requirements
  • Minimum 3 years of experience implementing ServiceNow solutions
  • Demonstrable experience in requirements gathering and configuration
  • Adept in ServiceNow best practices and leveraging the platform effectively
  • Agile delivery experience
  • Strong collaboration and teaming skills
  • Excellent communication and stakeholder management skills
  • ITSM Certified Consultants, preferred
  • NV2 security clearance ideally, but NV1 clearance considered
Estimated Salary Range: AU$90,000 - AU$120,000 per annumAbout Green Light Worldwide

Green Light Worldwide is one of ANZ's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.



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