Digital Transformation Expert
1 month ago
Job Title: Digital Transformation Expert
About the Role:
We are seeking a highly experienced Digital Transformation Expert to join our team in Canberra, ACT. As a key member of our Customer Outcomes team, you will play a crucial role in accelerating platform adoption and improving customer outcomes for large enterprise customers.
Key Responsibilities:
- Develop executive relationships with CIOs, CFOs, CHROs, and business leaders
- Understand goals and develop customer roadmaps
- Execute winning co-delivery models
- Develop relationships with ecosystem partners
- Develop implementation strategies and readiness processes to accelerate time to value
- Maintain account-level relationships for clear value propositions within accounts
- Participate in account delivery governance
- Advocate and champion ServiceNow's best practices
Requirements:
- NV1 Australian Government security clearance or eligibility to obtain one
- Residency in Canberra, ACT, as a requirement for this position
- Flexibility to work on-site at a customer's location as needed during engagements
- 12+ years' progressive experience in professional services organizations or equivalent education/experience
- Management consulting experience at top-tier consulting companies or equivalents focused on technology-enabled transformations
- Experience working with F100-1000 accounts
- Understanding of issues driving digital transformation across industries
- Depth in digital transformation design, implementation, and management
What We Offer:
- A competitive salary of approximately $140,000 - $160,000 per annum, depending on experience
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
About Us:
ServiceNow is an equal opportunity employer committed to creating an accessible and inclusive experience for all candidates. If you require reasonable accommodations during the application process, please contact us.
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