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Senior Technical Consultant ServiceNow Expert
1 month ago
We are seeking a highly skilled Senior Technical Consultant to join our team in Canberra, Sydney, or Brisbane. As a Senior Technical Consultant, you will be responsible for delivering exceptional ServiceNow projects and services to clients across the Asia-Pacific region.
About the RoleThis is a high-performing position that requires strong technical skills, excellent communication, and collaboration abilities. You will work closely with cross-functional teams to prioritize and address business needs, develop, configure, and customize the ServiceNow platform, and explore and test ServiceNow's out-of-the-box capabilities.
Responsibilities- Develop, configure, and customize the ServiceNow platform to meet business requirements.
- Collaborate with cross-functional teams to prioritize and address business needs.
- Explore and test ServiceNow's out-of-the-box capabilities before considering custom builds.
- Write clean, efficient, and maintainable code (JavaScript).
- Conduct code reviews and quality control to ensure maximum efficiency.
- Develop scoped applications, workflows, and other UI elements for custom solutions and enhancements.
- Provide guidance and expertise to support platform growth and development.
- Conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders.
- Debug technical issues and develop innovative solutions.
- Produce and execute test cases to maintain software quality.
- Document code and application functionality, including drafting Functional Design Specifications.
- Stay updated on emerging ServiceNow trends and technologies.
- Transfer knowledge to team members on ServiceNow administration and development.
To be successful in this role, you must have:
- A degree in IT, Computer Science, or a related field.
- ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) ITSM, and at least one additional CIS certification, and ServiceNow Suite Certified (e.g., ITSM, HR, or CSM).
- Proven experience delivering high-quality ServiceNow solutions and development.
- Expertise in HTML, XML, JavaScript/AJAX, and integrations (e.g., web services, SOAP, email, MID).
- Ability to create build documentation, solution designs, and detailed design specifications.
- Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
- Exceptional written and verbal communication skills.
The estimated annual salary for this role is $120,000 - $160,000, depending on your level of experience and qualifications.
BenefitsWe offer a range of benefits, including:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, superannuation, and paid time off.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
Fujitsu is an organization that values diversity, equity, and inclusion. We believe in creating an inclusive culture where everyone can bring their full selves to work. We offer tailored career paths across our global organization to support your professional and personal growth. Our customers trust us, and we have an excellent reputation across the region and globally.
