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Front Office Coordinator

2 months ago

Sydney, New South Wales, Australia Steadfast Group Ltd. Full time

At Steadfast Group Ltd., we are a leading general insurance broker network and underwriting agency group in Australasia with growing international operations. Our culture is built on the idea that a network of brokers is stronger together, and we believe that none of us is as good as all of us.

We take pride in our diverse team of individuals and skill sets, who collaborate across various business units to bolster our broker network and pioneer innovative thinking, systems, and technologies that propel the insurance sector forward.

We are leaders in the general insurance broking and underwriting industry, and we lead from the front.

About the Opportunity

The purpose of this position is to provide front-of-house duties and support the Facilities and Office Management Team. As a first point of contact, you will handle external and internal company queries while providing support across the office.

This role will assist the Facilities and Office Manager in planning, organizing, coordinating, and executing day-to-day operations related to Steadfast Group Ltd.

Key Responsibilities:

  • Meet and greet customers and stakeholders
  • Manage and book meeting rooms
  • Sort and distribute mail
  • Package, arrange, and manage courier bookings
  • Provide ad-hoc administrative support to the Facilities and Office Management team
  • Answer, manage, and direct phone enquiries

About You

  • You will be a team player with a friendly and outgoing personality, presenting professionally
  • You will possess strong communication skills
  • You will be willing to learn and take initiative in your work

Desirable Skills and Attributes:

  • You will be a pleasant and outgoing individual
  • You will be comfortable using IT
  • You will have great phone manner and interpersonal skills
  • You will have a keen desire to learn and develop
  • You will be able to multitask
  • Experience is preferred

As a valued member of the Steadfast Group Ltd. team, you will enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. You will gain access to:

  • Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement
  • Free company-provided life, temporary permanent disablement, salary continuance, and travel insurances, plus access to other discounted insurances
  • An expansive health and wellbeing program, which includes free annual health checks, free annual skin checks, flu shots, holistic support and advice, discounted gym membership, and confidential counselling
  • Discounts on travel, hotels, hire cars, electronic, and vehicle packages through our various partners
  • Working in a vibrant and collegiate culture where you are a person, and your contribution is valued

About Us

Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes, and culture.

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast Group Ltd.

We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses, and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity, and inclusion, and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival, and are active members of Champions of Change.