Claims Administration Team Leader

4 weeks ago

North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

Job Title: Claims Administration Team Leader

Job Summary:

Chubb Insurance Australia Limited is seeking a highly skilled Claims Administration Team Leader to join our Claims Operations team. As a Claims Administration Team Leader, you will be responsible for managing a team of administrators working on Claims processes, prioritizing tasks and workflow, and ensuring team members are on top of their work assigned.

Key Responsibilities:

  • Manage a team of administrators working on Claims processes (Registration, Documentation of processes, Payments, Receivables and another Claims Admin)
  • Prioritization of tasks and Workflow via Claims Mailboxes.
  • Ensuring team is on top of the work assigned and ensure new claims are registered within agreed SLAs and are coded correctly in the system
  • Management of external adjuster payment system process and workflow.
  • Should be independent in processing new registrations, payments, receivable etc.
  • Clearing of Claims Bank Accounts and receipting of funds back to claims
  • Able to train the new starter and ongoing training requirements
  • Provide Claims Ops reporting and feedback to the Head of Claims Operations about team and processes
  • Continuous improvement of end-to-end admin process
  • Support to Claims team in annual and other external & internal audits

Requirements:

  • Business acumen skills and understanding of the fundamental components of a claims department's operation and its associated data
  • Team spirit, training and Leadership
  • System/claims process technical knowledge
  • Prioritisation and time management
  • Administration experience
  • 5 years + experience in managing teams & processes (preferably in finance/insurance industry)
  • Proficient system user and process-orientated
  • Process driven mindset; ability to identify and flag risks
  • Stakeholder Management

Chubb Insurance Australia Limited is an equal opportunity employer and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

  • Claims Administration Team Lead

    4 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleChubb Insurance Australia Limited is seeking a highly skilled Claims Administration Team Leader to join our Claims Operations team. As a key member of our team, you will be responsible for managing and processing claims registrations, payments, receivables, and other claims administration activities within Service Level Agreements (SLAs).Key...

  • Claims Administration Team Lead

    3 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job Title: Claims Administration Team LeadChubb Insurance Australia Limited is seeking a skilled Claims Administration Team Lead to join our team. As a Claims Administration Team Lead, you will be responsible for managing a team of administrators working on claims processes, prioritizing tasks and workflow, and ensuring that new claims are registered within...

  • Claims Professional

    2 days ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleChubb Insurance Australia Limited is a world leader in insurance, with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.The primary purpose of this role is to produce...

  • Property Claims Adjuster

    4 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job Title: Property Claims AdjusterJob Summary:Chubb Insurance Australia Limited is seeking a Property Claims Adjuster to join our team. As a Property Claims Adjuster, you will be responsible for investigating and resolving property claims in a timely and professional manner.Key Responsibilities:Manage a portfolio of claims for property damage and...

  • Property Claims Adjuster

    4 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job Title: Property Claims AdjusterJob Summary:Chubb Insurance Australia Limited is seeking a skilled Property Claims Adjuster to join our team. As a Property Claims Adjuster, you will be responsible for managing a portfolio of claims for property damage and casualty insurance. Your primary goal will be to produce high-quality work products on small to...

  • Claims Investigator

    2 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job DescriptionChubb Insurance Australia Limited celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates...

  • Property Claims Examiner

    4 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    At Chubb Insurance Australia Limited, we are seeking a skilled Property Claims Examiner to join our team. As a key member of our Claims Department, you will be responsible for managing a portfolio of claims for property damage and ensuring that our customers receive a high-quality service.Your Key Responsibilities:Manage a portfolio of claims for property...

  • Claims Examiner

    3 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleAt Chubb Insurance Australia Limited, we are seeking an experienced Claims Examiner to join our Property Claims Team. In this role, you will be responsible for managing a portfolio of property claims, analysing first reports, and determining the nature of loss, coverage provided, and scope of damage. You will also be required to communicate...

  • Property Claims Examiner

    3 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Chubb Insurance Australia Limited is committed to fostering an inclusive and equitable workplace. We are seeking a skilled Property Claims Examiner to join our team in Australia.The successful candidate will be responsible for managing a portfolio of claims for property and casualty insurance, analysing first reports to determine the nature of loss, coverage...

  • Insurance Claims Adjuster

    1 week ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleAs a Property Claims Examiner at Chubb Insurance Australia Limited, you will be responsible for producing high-quality work products on small to intermediate residential and commercial claims. Your primary purpose is to provide prompt and professional contact with customers and brokers, as well as effectively investigate, reserve, and adjust...

  • Property Claims Examiner

    3 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    At Chubb Insurance Australia Limited, we're seeking a skilled Property Claims Examiner to join our team. As a key member of our claims handling team, you'll be responsible for investigating, reserving, and adjusting medium to large Commercial Property claims in a prompt and professional manner.Key Responsibilities:Investigate and assess Commercial Property...

  • Property Claims Adjuster

    6 days ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job SummaryWe are seeking a Property Claims Adjuster to join our team in Australia. The successful candidate will be responsible for managing a portfolio of property claims, analyzing first reports, assessing claims, and communicating with customers and brokers.About the RoleThis is a 12-month fixed-term contract position, and the ideal candidate will have a...

  • Property Claims Examiner

    4 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job Title: Property Claims ExaminerAt Chubb Insurance Australia Limited, we are seeking a skilled Property Claims Examiner to join our team. As a Property Claims Examiner, you will be responsible for investigating and resolving property claims in a timely and professional manner.Key Responsibilities:Manage a portfolio of claims for property damage and assess...

  • Claims Business Analyst

    3 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job DescriptionAt Chubb Insurance Australia Limited, we value diversity and foster an inclusive, flexible, and equitable workplace. We welcome applications from all members of our community and strive for equitable access to our employment opportunities. We offer a flexible working approach, education assistance, and a range of benefits to support your...

  • Insurance Claims Resolution Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job OverviewChubb Insurance Australia Limited seeks a highly skilled and experienced professional to join our team as a Claims Resolution Specialist. This role is responsible for investigating and resolving customer complaints and disputes related to retail and wholesale policies in Australia and New Zealand.Key ResponsibilitiesManage a variety of matters...

  • Accident and Health Claims Specialist

    2 days ago

    North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Role OverviewWe are seeking an experienced Accident and Health Claims Specialist to join our team at Chubb Insurance Australia Limited. This is a dynamic role that requires strong analytical and communication skills, as well as the ability to work independently in a fast-paced environment.Key Responsibilities:Claims Management: Manage a portfolio of claims...

  • Administrative Support Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia Aon Full time

    About the RoleWe are seeking a highly skilled Senior Administration Officer to join our North Ryde HIAIS Team. As a Senior Administration Officer, you will provide day-to-day operational support to our clients, insurers, and internal colleagues across a variety of administration responsibilities.The successful candidate will have experience working within a...

  • Retail Fashion Team Leader

    2 days ago

    North Ryde, New South Wales, Australia Frontline Recruitment Full time

    Drive sales and exceed targets by delivering exceptional customer service in a concession environment. Foster a positive and inclusive team culture that aligns with brand values.About the RoleAs a Retail Fashion Team Leader, you will be at the heart of the Castle Towers concession, leading and motivating a talented team to achieve their full potential. You...

  • Workers Compensation Claims Specialist

    2 weeks ago

    North Ryde, New South Wales, Australia New Horizons Enterprises Limited Full time

    Workers Compensation Claims SpecialistAt New Horizons Enterprises Limited, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specialising in supporting people living with disability, mental health, aged care, those at risk of homelessness, humanitarian entrants, youth and Indigenous Australian. Our end goal is...

  • Administrative Leadership Position in Insurance Services

    2 days ago

    North Ryde, New South Wales, Australia Aon Full time

    Company OverviewHIA Insurance Services (HIAIS) is a specialist insurance broker providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is a joint venture between Aon and the Housing Industry Association (HIA).We are seeking an experienced Senior Administration Officer to join our North Ryde team.Job...