Claims Administration Team Lead
4 weeks ago
Chubb Insurance Australia Limited is seeking a highly skilled Claims Administration Team Leader to join our Claims Operations team. As a key member of our team, you will be responsible for managing and processing claims registrations, payments, receivables, and other claims administration activities within Service Level Agreements (SLAs).
Key Responsibilities- Manage a team of administrators working on claims processes, including registration, documentation, payments, and receivables.
- Prioritize tasks and workflow via claims mailboxes to ensure timely completion of tasks.
- Ensure the team is on top of assigned work and new claims are registered within agreed SLAs and coded correctly in the system.
- Manage external adjuster payment system process and workflow.
- Independently process new registrations, payments, and receivables.
- Clear claims bank accounts and receipt funds back to claims.
- Train new starters and provide ongoing training requirements.
- Provide claims operations reporting and feedback to the Head of Claims Operations about team and processes.
- Continuously improve end-to-end admin processes.
- Support claims team in annual and other external and internal audits.
- Business acumen skills and understanding of claims department operations and associated data.
- Team spirit, training, and leadership skills.
- System and claims process technical knowledge.
- Prioritization and time management skills.
- Administration experience.
- 5+ years of experience in managing teams and processes, preferably in the finance or insurance industry.
- Proficient system user and process-oriented.
- Process-driven mindset with ability to identify and flag risks.
- Stakeholder management skills.
Chubb Insurance Australia Limited is a world leader in insurance, with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to equal employment and celebrate individual differences by creating a workplace environment where everyone feels welcomed, respected, and valued. We offer a dynamic and agile work environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits include a flexible working approach, education assistance, dress for your day every Friday, promotion of health and wellbeing, and the option to enrol in the Chubb Limited discounted stock purchasing scheme.
-
Claims Administration Team Lead
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob Title: Claims Administration Team LeadChubb Insurance Australia Limited is seeking a skilled Claims Administration Team Lead to join our team. As a Claims Administration Team Lead, you will be responsible for managing a team of administrators working on claims processes, prioritizing tasks and workflow, and ensuring that new claims are registered within...
-
Claims Administration Team Leader
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob Title: Claims Administration Team LeaderJob Summary:Chubb Insurance Australia Limited is seeking a highly skilled Claims Administration Team Leader to join our Claims Operations team. As a Claims Administration Team Leader, you will be responsible for managing a team of administrators working on Claims processes, prioritizing tasks and workflow, and...
-
Claims Professional
2 days ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAbout the RoleChubb Insurance Australia Limited is a world leader in insurance, with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.The primary purpose of this role is to produce...
-
Property Claims Adjuster
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob Title: Property Claims AdjusterJob Summary:Chubb Insurance Australia Limited is seeking a Property Claims Adjuster to join our team. As a Property Claims Adjuster, you will be responsible for investigating and resolving property claims in a timely and professional manner.Key Responsibilities:Manage a portfolio of claims for property damage and...
-
Property Claims Adjuster
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob Title: Property Claims AdjusterJob Summary:Chubb Insurance Australia Limited is seeking a skilled Property Claims Adjuster to join our team. As a Property Claims Adjuster, you will be responsible for managing a portfolio of claims for property damage and casualty insurance. Your primary goal will be to produce high-quality work products on small to...
-
Property Claims Examiner
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAt Chubb Insurance Australia Limited, we are seeking a skilled Property Claims Examiner to join our team. As a key member of our Claims Department, you will be responsible for managing a portfolio of claims for property damage and ensuring that our customers receive a high-quality service.Your Key Responsibilities:Manage a portfolio of claims for property...
-
Claims Examiner
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAbout the RoleAt Chubb Insurance Australia Limited, we are seeking an experienced Claims Examiner to join our Property Claims Team. In this role, you will be responsible for managing a portfolio of property claims, analysing first reports, and determining the nature of loss, coverage provided, and scope of damage. You will also be required to communicate...
-
Property Claims Examiner
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeChubb Insurance Australia Limited is committed to fostering an inclusive and equitable workplace. We are seeking a skilled Property Claims Examiner to join our team in Australia.The successful candidate will be responsible for managing a portfolio of claims for property and casualty insurance, analysing first reports to determine the nature of loss, coverage...
-
Insurance Claims Adjuster
7 days ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAbout the RoleAs a Property Claims Examiner at Chubb Insurance Australia Limited, you will be responsible for producing high-quality work products on small to intermediate residential and commercial claims. Your primary purpose is to provide prompt and professional contact with customers and brokers, as well as effectively investigate, reserve, and adjust...
-
Property Claims Investigator
1 day ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAbout ChubbChubb is a world-leading insurance company, providing commercial and personal property and casualty insurance to a diverse range of clients. With operations in 54 countries and territories, we assess, assume and manage risk with insight and discipline.We are committed to delivering exceptional service and paying claims fairly and promptly. Our...
-
Property Claims Examiner
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeAt Chubb Insurance Australia Limited, we're seeking a skilled Property Claims Examiner to join our team. As a key member of our claims handling team, you'll be responsible for investigating, reserving, and adjusting medium to large Commercial Property claims in a prompt and professional manner.Key Responsibilities:Investigate and assess Commercial Property...
-
Property Claims Adjuster
6 days ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob SummaryWe are seeking a Property Claims Adjuster to join our team in Australia. The successful candidate will be responsible for managing a portfolio of property claims, analyzing first reports, assessing claims, and communicating with customers and brokers.About the RoleThis is a 12-month fixed-term contract position, and the ideal candidate will have a...
-
Property Claims Examiner
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob Title: Property Claims ExaminerAt Chubb Insurance Australia Limited, we are seeking a skilled Property Claims Examiner to join our team. As a Property Claims Examiner, you will be responsible for investigating and resolving property claims in a timely and professional manner.Key Responsibilities:Manage a portfolio of claims for property damage and assess...
-
Accident and Health Claims Specialist
1 day ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeRole OverviewWe are seeking an experienced Accident and Health Claims Specialist to join our team at Chubb Insurance Australia Limited. This is a dynamic role that requires strong analytical and communication skills, as well as the ability to work independently in a fast-paced environment.Key Responsibilities:Claims Management: Manage a portfolio of claims...
-
Claims Business Analyst
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob DescriptionAt Chubb Insurance Australia Limited, we value diversity and foster an inclusive, flexible, and equitable workplace. We welcome applications from all members of our community and strive for equitable access to our employment opportunities. We offer a flexible working approach, education assistance, and a range of benefits to support your...
-
Administrative Support Specialist
2 weeks ago
North Ryde, New South Wales, Australia Aon Full timeAbout the RoleWe are seeking a highly skilled Senior Administration Officer to join our North Ryde HIAIS Team. As a Senior Administration Officer, you will provide day-to-day operational support to our clients, insurers, and internal colleagues across a variety of administration responsibilities.The successful candidate will have experience working within a...
-
Insurance Claims Resolution Specialist
2 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob OverviewChubb Insurance Australia Limited seeks a highly skilled and experienced professional to join our team as a Claims Resolution Specialist. This role is responsible for investigating and resolving customer complaints and disputes related to retail and wholesale policies in Australia and New Zealand.Key ResponsibilitiesManage a variety of matters...
-
Workers Compensation Claims Specialist
1 week ago
North Ryde, New South Wales, Australia New Horizons Enterprises Limited Full timeWorkers Compensation Claims SpecialistAt New Horizons Enterprises Limited, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specialising in supporting people living with disability, mental health, aged care, those at risk of homelessness, humanitarian entrants, youth and Indigenous Australian. Our end goal is...
-
North Ryde, New South Wales, Australia Aon Full timeCompany OverviewHIA Insurance Services (HIAIS) is a specialist insurance broker providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is a joint venture between Aon and the Housing Industry Association (HIA).We are seeking an experienced Senior Administration Officer to join our North Ryde team.Job...
-
Dispute Resolution Specialist
7 days ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeInsurance dispute resolution specialist sought by Chubb Insurance Australia Limited to manage complaints and disputes regarding retail and wholesale policies for Australia and New Zealand.About the RoleThis role involves assisting in the investigation and resolution of internal and external customer complaints and disputes, collaborating with internal...
