Accident and Health Claims Specialist

1 day ago


North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time
Role Overview

We are seeking an experienced Accident and Health Claims Specialist to join our team at Chubb Insurance Australia Limited. This is a dynamic role that requires strong analytical and communication skills, as well as the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Claims Management: Manage a portfolio of claims for Accident & Health insurance, assessing coverage, reserving, and adjusting claims in accordance with Chubb's service level and quality requirements.
  • Communication: Communicate effectively with customers, brokers, and other stakeholders via telephone and written correspondence, providing updates and resolving queries.
  • Training and Development: Participate in Claim Department and company-wide training programs to enhance skills and knowledge.
  • Escalations and Enquiries: Respond to escalations and enquiries from underwriters, brokers, and customers, working collaboratively with internal departments as needed.
Requirements:
  • Tertiary qualification or 2-3 years of similar work experience
  • Strong analytical and problem-solving skills
  • Effective communication and negotiation skills
  • Understanding of insurance contracts and legal requirements
  • Ability to work independently and prioritize tasks efficiently
What We Offer:
  • A competitive salary of approximately AU$80,000 - AU$110,000 per annum
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health insurance and education assistance

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