Hotel Operations Assistant

2 days ago

Perth, Western Australia beBeeCustomerService Full time $29,000 - $35,000

Front Office Coordinator

The position of Front Office Coordinator plays a vital role in the smooth operation of the front desk, housekeeping, reservations, group bookings, and daily administration.

This key role is ideal for individuals looking to develop their skills in the hospitality industry, specializing in hotel operations or those seeking to enhance their administrative abilities. We provide comprehensive training and support to ensure growth and success within this role.

Duties and Responsibilities:

  • Main Objective: Coordinate guest arrivals and departures to maintain a reputation as a market leader.
  • Guest Feedback: Respond to feedback efficiently and proactively, implementing changes to prevent re-occurrence.
  • Customer Satisfaction: Effectively communicate with hotel departments to ensure customer satisfaction is consistently achieved.
  • Customer Relations: Manage customer relations to deliver memorable experiences for guests.
  • Reporting: End Of Week reporting.
  • Group Reservations: Manage group reservations, allocate them accordingly, and organize catering, working closely with kitchen and operations teams.
  • Administrative Tasks: Assist the General Manager in daily administration tasks as required.
  • Required Skills:
    • Prior experience in a similar environment and role is preferred.
    • Knowledge of hotel reception standards and procedures.
    • Authentic customer service, interpersonal & communication skills.
    • Impeccable grooming and presentation.
    • Proficient in using Microsoft Office Suite of products.
    • Experience with CMS is desirable.

We Offer:

A daytime roster, perfect for those seeking a consistent schedule.

  • Hotel Operations Assistant

    2 days ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $65,000

    Our company seeks an exceptional hospitality professional to join our team as a Hotel Operations Assistant.We are looking for a charismatic and proactive individual who can deliver top-notch service to our guests across the Front Office and Food & Beverage operations.About the Role:Provide exceptional customer experience from check-in to check-out and...

  • Hotel Duty Manager

    4 days ago

    Perth, Western Australia Panache Hotel Group Full time $60,000 - $80,000 per year

    Panache Hotel Group (PHG) is a dynamic and rapidly expanding hotel management company specialising in short-term accommodations, hotels, and independent serviced apartments. With headquarters in Western Australia, PHG currently operates five distinguished hotels in Perth and Melbourne.We are currently seeking an experienced and service-driven full-time Duty...

  • Hotels Operations Executive

    2 days ago

    Perth, Western Australia beBeeOperations Full time $90,000 - $120,000

    Hotel Operations Manager Job DescriptionCrown Towers Perth is a luxury hotel that sets a new benchmark for service standards in Australia. As a Duty Manager, you will oversee the entire Hotel Rooms Division operation during your shift.Key Responsibilities:Manage and assist in the running of the Hotel Rooms Division operationAllocate resources across the...

  • Hotel Operations Manager

    2 weeks ago

    Perth, Western Australia beBeeExecutive Full time $90,000 - $120,000

    Job SummaryWe are seeking a highly skilled and experienced individual to join our Housekeeping Department as an Assistant Executive Housekeeper at Crown Towers Hotel in Perth. The ideal candidate will have a strong background in hotel operations, supervisory experience, and excellent leadership skills.The successful candidate will be responsible for...

  • Hotel Operations Coordinator

    2 days ago

    Perth, Western Australia beBeeOperations Full time $72,000 - $84,000

    Job TitleHotel Operations CoordinatorAs a valuable member of our team, you will play a key role in delivering exceptional guest experiences at our hotel. Your responsibilities will include assisting the Front Office Manager in overseeing the entire Front Office operation, assessing levels of guest satisfaction, and promoting the hotel brand's loyalty...

  • Hotel Operations Professional

    5 days ago

    Perth, Western Australia beBeeOperations Full time $75,000 - $105,000

    Job DescriptionWe are seeking an exceptional Operations Manager to join our team and lead the efficient running of the Hotel's operation with a high level of customer service provided at all times.The ideal candidate will have relevant experience in the hotel industry and strong leadership qualities, with the ability to extend themselves to assisting...

  • Houseperson - Hotel Housekeeping

    2 days ago

    Perth, Western Australia Luxxe Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**:- ** Join a company that focusses on a positive, supportive and inclusive work culture**:- ** Be rewarded for your hard work and dedication****Exciting Part time opportunities now exists for reliable and experienced Housekeeping Professionals to join our amazing and friendly team****About Us...****LUXXE...

  • Hotel Operations Supervisor

    5 days ago

    Perth, Western Australia beBeeLeadership Full time $55,000 - $95,000

    Assistant Manager PositionWe are looking for a highly skilled and dedicated individual to join our team as an Assistant Manager. The successful candidate will be responsible for overseeing the day-to-day operations of the Front Office team, ensuring smooth and efficient running of the Hotel's operation with a high level of customer service provided at all...

  • Hotel Operations Manager

    1 week ago

    Perth, Western Australia beBeeHousekeeping Full time $60,000 - $80,000

    Executive Housekeeping Assistant RoleThis is a full-time position at Crown Towers Perth. The Executive Housekeeping Assistant role supports the overall operation of the Housekeeping Department by planning coordinating and supervising staff and services to ensure hotel operations run efficiently and meet high service standards.The Assistant will assist in...

  • Overnight Hotel Operations Assistant Manager

    2 days ago

    Perth, Western Australia beBeeAccountability Full time $60,000 - $80,000

    **Night Operations Role**A hotel assistant manager is required to oversee overnight operations. Reporting directly to the Night Manager and Front Office Manager, you will be responsible for ensuring guest safety and security while maintaining accurate and timely completion of night audit tasks.This position requires a strong working knowledge of PMS (Opera)...