
Overnight Hotel Operations Assistant Manager
2 days ago
**Night Operations Role**
A hotel assistant manager is required to oversee overnight operations. Reporting directly to the Night Manager and Front Office Manager, you will be responsible for ensuring guest safety and security while maintaining accurate and timely completion of night audit tasks.
This position requires a strong working knowledge of PMS (Opera) systems and proficiency in mathematical skills for auditing and payment processing. You must possess excellent problem-solving, decision-making, and time management skills to handle multiple tasks and varying guest situations.
The successful candidate will have at least one year of experience in a hotel front office role, with exposure to both reception and night audit procedures. A valid driver's license and unrestricted working rights in Australia are essential.
**Key Responsibilities:**
- Manage and oversee hotel operations during overnight shifts
- Support the Night Manager in managing guest experiences, team performance, and hotel operations
- Prioritize workload and ensure the team delivers authentic memorable experiences
- Process payments according to established procedures
- Check guests in, out, and manage wake-up call requests
- Run night audit processes on PMS (Opera) or manual equivalents
**Benefits Include:**
- Competitive salary and benefits package
- Free CBD car parking and duty meals
- Full uniform and impressive room discounts
- Ongoing training and development opportunities
Join our global hospitality family and become part of an inclusive team where we celebrate difference and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance, always welcoming diverse backgrounds and perspectives. Our wellbeing framework supports employees' health, lifestyle, and workplace needs.
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