Claims Advisor
1 month ago
About the Opportunity
We are seeking a Claims Consultant to join our Personal Injury claims team at Ethos BeathChapman. As a Claims Advisor, you will play a key role in providing exceptional customer service while managing a portfolio of complex personal injury claims.
Key Responsibilities
- Manage claims in accordance with regulatory guidelines to ensure timely and cost-efficient resolutions.
- Engage with stakeholders to address claims efficiently, ensuring all communications and actions are timely.
- Assess rehabilitation needs and manage payments in accordance with regulatory timeframes.
- Collaborate with internal teams to discuss strategies and file direction, enhancing claim outcomes.
- Manage and negotiate pre-proceedings and litigated claims through effective communication with claimants and solicitors.
- Identify claimants who are not progressing as expected and work with the Injury Management Advisor to create proactive strategies that support their recovery.
Requirements
- At least 6 months of experience in insurance.
- Desirable experience within Personal Injury, Return to Work, or Workers Compensation.
Key Skills
- Strong analytical and problem-solving abilities.
- Excellent communication and negotiation skills.
- Attention to detail and commitment to high-quality customer service.
- Time management and adaptability in a dynamic environment.
About Us
At Ethos BeathChapman, we are dedicated to fostering a culture that empowers our team members to make impactful decisions and supports their journey towards success. We celebrate achievements and ensure everyone has the opportunity to thrive.
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