Claims Portfolio Manager
3 weeks ago
We are seeking a skilled Claims Portfolio Manager to join our team in Newcastle, NSW.
Company OverviewSuncorp Group is a leading insurance and banking company that has been serving customers for over 100 years. Our purpose is to build futures and protect what matters.
Salary:The estimated annual salary for this role is between $80,000 - $120,000 depending on experience.
Key Responsibilities- Manage a portfolio of personal injury claims for small, medium, and large employers in NSW
- Review and assess claims on behalf of icare to ensure injured workers receive their correct entitlements
- Communicate effectively with stakeholders, including legislative authorities, employers, and injured workers
- Manage workflow to meet deadlines and ensure activities are completed within applicable timeframes
- Collaborate with internal support and external stakeholders to ensure proactive case management
- Strong analytical skills and ability to interpret complex information
- Excellent communication and listening skills, with the ability to demonstrate compassion and empathy
- Proven ability to build rapport with customers and key partners
- High standard of written and verbal communication skills
- Experience managing Workers Compensation or Personal Injury claims is highly regarded
- Employee discounts and rewards program
- Study support and opportunities for professional development
- Parental leave and flexible working arrangements
- Wellness initiatives, including health insurance and gym membership discounts
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