Technical Application Support Specialist for Complex Systems

3 days ago


Sydney, New South Wales, Australia Citi Full time

Citi is a leading global financial services company seeking a highly skilled Technical Application Support Specialist to join our team in Sydney. As a seasoned professional, you will be responsible for providing technical and business support for users of Citi Applications.

Job Description:

The successful candidate will have 5-8 years of experience in an Application Support role, with expertise in installing, configuring or supporting business applications. They will possess advanced execution capabilities, ability to adjust quickly to changes and re-prioritization, and exposure to Site Reliability Engineering (SRE).

You will work closely with the global team operating from various geographical locations to support a follow-the-sun shift model. Your performance directly impacts the business, ensuring the quality of work provided by yourself and others, as well as impacting your own team and closely related work teams.

Key Responsibilities:
  • Provide technical and business support for users of Citi Applications
  • Maintain application systems that have completed the development stage and are running in daily operations


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