Senior Application Support Specialist
6 days ago
Job Title: Senior Application Support Specialist
Job Summary: We are seeking a highly skilled Senior Application Support Specialist to join our team at Bluefin Resources. As a Senior Application Support Specialist, you will be responsible for providing high-level application support across our enterprise client base on a global scale.
Key Responsibilities:
- Provide high-level application support to our clients
- Troubleshoot and resolve complex technical issues
- Act as a subject matter expert for our products
- Develop trusted advisor relationships with customers and executive sponsors
Requirements:
- At least 5-7 years of experience in a Technical Support Engineer role
- Experience working in a vendor or software company dealing with enterprise organizations
- Good knowledge of Microsoft Windows server platforms
- In-depth troubleshooting experience across complex issues
- Experience across SaaS/cloud
- Excellent customer service skills
About Us: Bluefin Resources is a world-class brand that offers a great culture and excellent benefits. If you are a passionate and technology enthusiast looking for a challenging role, please apply.
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