Senior Application Support Specialist

4 weeks ago


Sydney, New South Wales, Australia Bluefin Resources Full time

Job Title: Senior Application Support Specialist

Job Summary: We are seeking a highly skilled Senior Application Support Specialist to join our team at Bluefin Resources. As a Senior Application Support Specialist, you will be responsible for providing high-level application support across our enterprise client base on a global scale.

Key Responsibilities:

  • Provide high-level application support to our clients
  • Troubleshoot and resolve complex technical issues
  • Act as a subject matter expert for our products
  • Develop trusted advisor relationships with customers and executive sponsors

Requirements:

  • At least 5-7 years of experience in a Technical Support Engineer role
  • Experience working in a vendor or software company dealing with enterprise organizations
  • Good knowledge of Microsoft Windows server platforms
  • In-depth troubleshooting experience across complex issues
  • Experience across SaaS/cloud
  • Excellent customer service skills

About Us: Bluefin Resources is a world-class brand that offers a great culture and excellent benefits. If you are a passionate and technology enthusiast looking for a challenging role, please apply.



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