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Multinational Claims Expert
2 months ago
We are seeking a highly skilled and experienced Multinational Claims Specialist to join our team at Allianz. As a key member of our claims team, you will be responsible for driving the delivery of multinational claims services, owning local processes, and coordinating with other regions to support business development initiatives.
The successful candidate will have a strong analytical and strategic mindset, with excellent written and oral communication skills. You will be able to influence and drive outcomes, with proficiency in systems, software, databases, reporting, and communication tools.
Key Responsibilities- Claims Delivery: Own regional multinational claims delivery, translating growth ambitions into actions, driving implementation, supporting innovation, and supervising regional KPIs.
- Data Quality: Enhance data quality by coordinating reporting across businesses, improving timeliness, and ensuring data accuracy.
- Claims Administration: Oversee multinational claims administrative processes, including payments coordination, GPS maintenance, and communication with brokers and clients.
- Claims Management: Manage end-to-end claims process for single and multi-party claims within delegated authority levels and engage with global 'large loss' claim referral teams.
- Recoverable Income: Maximize recoverable income through efficient administration, early reinsurer engagement, and managing external service providers to meet service standards.
- Demonstrated experience in handling claims within the Specialty & Major Accounts market and working in a global matrix environment.
- Strong analytical, strategic, problem-solving skills, and the ability to plan, prioritize, and manage competing resources and demands.
- Excellent written and oral communication skills, including the ability to influence and drive outcomes, along with proficiency in systems, software, databases, reporting, and communication tools.
- Technical knowledge of relevant lines of business, current insurance guidelines, legislation, and regulations, with strong negotiation and investigation skills.
- High attention to detail, commitment to high standards of file maintenance, ability to address conflicts, a growth mindset, and impeccable ethics and professionalism.
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products, deals, and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
