Property Claims Expert

4 days ago


Melbourne, Victoria, Australia IAG Full time

About the Role

This is a Property Claims Consultant position with IAG, one of the leading companies in the insurance industry. As a Property Claims Consultant, you will play a vital role in guiding customers through property claims with empathy, efficiency, and precision.

Your Key Responsibilities

  • Provide timely support to customers through calls, emails, and other channels.
  • Assess each claim fairly, using your decision-making skills to validate claims and coordinate with suppliers.
  • Manage settlements and maintain accurate records, enabling a smooth and reliable claims experience.

About You

We are looking for a customer-centric individual with strong communication skills, who is tech-savvy and able to work autonomously. Experience managing property claims or similar processes is highly desirable.

About IAG

For over 165 years, IAG has partnered with Australian families and businesses. As part of the largest general insurance group in Australia and New Zealand, we offer a world of career opportunities and a purpose-led workplace focused on creating connection and belonging.



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