Senior Claims Expert

2 weeks ago


Melbourne, Victoria, Australia AU043 JLT - Echelon Australia Pty Limited Full time

About the Role

We are seeking a Senior Claims Consultant to join our Melbourne team. The successful candidate will manage liability claims and liaise with clients, claimants, solicitors, repairers, and assessors.

Key Responsibilities

  • Liaise with the Manager to ensure the successful and efficient ongoing operation of the claims unit.
  • Accept full responsibility for the day-to-day management and updating of a claims portfolio.
  • Liaise with clients and claimants to ensure timely and cost-effective resolution of liability claims.
  • Make recommendations to clients and negotiate settlement of claims.
  • Ensure regular communication with clients regarding progress of claims.
  • Participate in regular meetings of claims unit staff to identify possible streamlining of claims procedures.

Requirements

  • Prior experience managing claims.
  • Public liability claims experience would be highly regarded.
  • Strong communication, interpersonal, and stakeholder management skills.
  • Demonstrated initiative and understanding when managing confidential information.

About Us

Marsh is the world's leading insurance broker and risk adviser, serving commercial and individual clients with data-driven risk solutions and advisory services. We aim to create a diverse, inclusive, and flexible work environment.



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