Claims Consultant: Motor Insurance Expert

1 day ago


Melbourne, Victoria, Australia Fuse Recruitment Full time

**Job Summary**

Fuse Recruitment is seeking a highly skilled Motor Claims Consultant to join our team in a fast-paced and dynamic environment.

The successful candidate will be responsible for managing the full claims process from lodgement to settlement, providing empathetic and professional support to customers, and working within set procedures and standards to ensure all claims are processed efficiently and effectively.

**About the Role**

This is an excellent opportunity for a detail-oriented individual with a proven track record of claims management experience or similar in a complex Customer Service environment. The ideal candidate will have a high level of organizational skills, be able to work under pressure in a fast-paced environment, and possess analytical and critical thinking capabilities.

**Key Responsibilities**

  • Manage the full claims process from lodgement to settlement
  • Liaise with customers to provide empathetic and professional support
  • Act as the initial lodgement point for customers
  • Negotiate options as required for accurate processing of claims

**Requirements**

To be considered for this role, you will need to have:

  • A proven track record of claims management experience or similar in a complex Customer Service environment
  • A detail-oriented approach with a commitment to delivering excellent customer service
  • Highly organize and able to work under pressure in a fast-paced environment
  • Proven analytical and critical thinking capabilities

**Benefits**

We offer a range of benefits to our employees, including:

  • Free parking on site OR close to public transport
  • Flexible work arrangements
  • One on-one training and onboarding
  • Join a team of experts that celebrates success
  • Annual company-wide celebrations with regular interstate trips
  • Relaxed work environment – dress down Friday EVERYDAY

**Estimated Salary:** $70,000 - $90,000 per annum


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