Claims Expert

5 hours ago


Melbourne, Victoria, Australia Tal Services Limited Full time

We are seeking an experienced and empathic Claims Expert to join our team at Tal Services Limited. This is a full-time, permanent position that offers a generous company-paid life insurance and super plan.

As a Claims Expert, you will be responsible for managing a portfolio of claims end-to-end, assessing, analysing, calculating and finalising claims payments in a timely and accurate manner.

You will also provide exceptional customer service, including management of claims, communication and inquiries. Your ability to build rapport and empathy with customers during difficult times will be highly valued.

The successful candidate will have:

  • Demonstrated experience in a similar position involving income protection, life, lump sum, trauma, critical illness, injury, TPD or death claims
  • Retail, Group or Direct claims case management experience - highly desired
  • Able to work independently and as part of a team

In exchange for your hard work and dedication, we offer a competitive salary of approximately $80,000 per year, plus benefits including hybrid working options, a secure full-time and permanent job opportunity, and a diverse business with multiple career pathways.

We are committed to creating a workplace that is inclusive and flexible, supporting our people with options that let them make the most of their careers. We value diversity and inclusion, and strive for a workplace where everyone feels welcome and valued.



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