Sales Development Representative

2 days ago

Melbourne, Victoria, Australia Education Perfect Full time
{"title": "Sales Development Representative", "content": "About the Role

We're seeking a dedicated Sales Development Representative (SDR) to join our team on a 12-month fixed-term contract to help qualify new leads and showcase the value of EP.

This dynamic role requires top-notch customer service skills, adaptability, and a fast-paced mindset.

Key Responsibilities
  • Coordinate and schedule demos and sales calls for our Business Development Managers, ensuring a seamless experience for potential clients
  • Engage with both new and existing customers, effectively communicating the key value propositions of our products to showcase the benefits of EP
  • Keep our customer data up-to-date by maintaining accurate information in our CRM system
  • Actively monitor and report on valuable customer feedback, contributing to our continuous improvement efforts
  • Escalate and address customer queries and feedback as needed, collaborating with key stakeholders for optimal solutions
  • Assist the team as directed by your manager, demonstrating flexibility and a willingness to pitch in wherever necessary
  • Take charge of both inbound and outbound leads. In addition to following up on inbound leads, proactively generate new sales opportunities through various lead generation techniques, including cold calling, email outreach, and more
  • Collaborate closely with our Business Development Managers (BDMs) to drive sales growth and meet key performance indicators (KPIs)
About You
  • Exceptional customer service skills, we are looking for someone who has experience delivering high-quality customer service that leaves a lasting impression
  • Effective phone communication skills to engage and interact with users
  • Experience working in a performance target and KPI-driven environment
  • Experience with outbound lead generation, including cold calling (desirable)
  • Experience using HubSpot (or other CRMs) to manage customer data and interactions (desirable)
What We Offer
  • As our team is based globally, we offer both remote and flexible working arrangements
  • Three extra days of annual leave during our end of year shut down period, parental leave top-ups, and a community service day
  • EAP with unlimited sessions
  • Employee referral program - $2000 when you refer a new team member
  • Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EP's Learning Hub
  • EP support groups - Mana Wahine, DEI, Environmental Impact, and Wellness Committees
  • The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community
Why Work with Us

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance.

When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

", "lang_code": "en-US"}

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