Customer Relationship Specialist

2 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $80,000

Delivering exceptional customer experiences is at the forefront of this role. As a Customer Service Officer, you will be responsible for providing lasting impressions by understanding customer satisfaction and evolving needs.

Key Responsibilities:
  • Demonstrate confidence and a proactive approach to drive customer satisfaction.
  • Display a strong ability to learn and retain information about multiple products and services.
  • Exhibit maturity, reliability, and flexibility in adapting to change in operating schedules.
  • Highlight honesty and trustworthiness in handling payment transactions.
Requirements:
  • A diploma in office management or business studies is required.
  • Technical qualifications at diploma level in IT-related fields are advantageous.
  • Proficiency in English and French languages (oral and written) is essential.
  • Computer literacy and proficiency in MS Word, Excel, and Outlook are required.
  • Good work ethics, interpersonal skills, and team working are necessary.
  • Previous experience in customer service or related environments is advantageous.
  • A clean police character certificate is mandatory.

Maintain a willingness to learn and grow, and embody a mature and reliable approach to your work.



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