Customer Relationship Specialist

5 days ago


Melbourne, Victoria, Australia beBeeRelationship Full time $60,000 - $110,000

Customer Experience Champion

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We're passionate about helping our customers achieve their financial goals. As a Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences and driving sales growth through referrals to specialists in home loans and business banking.

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The ideal candidate will possess strong communication skills, experience in a customer-facing/sales environment, and the ability to navigate multiple systems with ease. Banking experience is not essential, as comprehensive training is provided on products and services. Our supportive team will guide you every step of the way, empowering you to flourish in your new role.

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We offer a dynamic and inclusive work environment that values diversity and flexibility. Our commitment to your success extends beyond your career, with generous paid and unpaid parental leave options, including adoption, surrogacy, and foster care arrangements. You'll also enjoy competitive remuneration, a great culture, and access to industry-recognised qualifications and training programs.

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In this role, you'll have the opportunity to make a real difference in people's lives, working collaboratively with our team to create better futures together. If you're a high-performer with a unique ability to nurture strong customer relationships, we'd love to hear from you

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What does it take to succeed in this role?

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  • Strong communication skills and experience in a customer-facing/sales environment">
  • Ability to gauge and nurture strong customer relationships">
  • Resilience, tenacity, and an ability to flex - no two days and no two customers are ever the same">
  • Proven ability to meet and exceed performance KPIs with an uncompromising commitment to delivering an exceptional customer service">


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