Customer Relationship Specialist

1 day ago

Melbourne, Victoria, Australia beBeeCustomerAdvisor Full time
Customer Advisor Job Description

We're on the hunt for a talented individual to join our team as a Customer Advisor. In this exciting role, you'll have the opportunity to make a real difference in people's lives by providing exceptional service and support to our customers.

Key Responsibilities:

  • Develop strong relationships with customers through in-depth conversations to understand their financial goals and needs
  • Provide expert advice and guidance on our online platforms and services
  • Collaborate with branch specialists to ensure seamless customer experiences
  • Embrace lifelong learning through on-the-job training and external development opportunities

What We're Looking For:

  • Proven experience in customer-facing roles, with a track record of meeting targets and delivering results
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds
  • Strong attention to detail and risk awareness, with a focus on secure and accurate transactions
  • Ability to work collaboratively as part of a dynamic team, with a willingness to learn and adapt

Why Work with Us?

  • Make a meaningful impact on customers' lives and contribute to the growth of our organization
  • Enjoy a supportive and inclusive work environment, with opportunities for career growth and flexible policies
  • Benefit from comprehensive benefits, including health and wellbeing support, discounted gym memberships, and private health insurance

Additional Benefits:

  • Opportunities for learning and development through our corporate university, BEN U
  • A dynamic and engaging work environment, with regular social events and activities

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