Customer Service Team Lead
3 weeks ago
We are seeking a highly motivated and experienced Customer Service Department Supervisor to join our team at Woods & Co Recruitment.
Key ResponsibilitiesThe successful candidate will be responsible for leading and overseeing daily department operations, ensuring a smooth workflow and exceptional customer satisfaction.
- Manage and support team members, including scheduling and performance reviews.
- Maintain the highest standards of food quality and safety.
- Assist with inventory management, ensuring product availability and collaborating with department managers.
- Uphold a safe, hygienic, and well-organised work environment.
The ideal candidate will have experience in a supervisory role in retail/supermarket environments, a Food Handlers Certificate, and RSA.
- Exceptional problem-solving skills, strong time management, and budgeting abilities.
- Proficiency with computers and readiness to learn new software systems.
- Strong communication skills with a friendly and professional approach.
- Knowledge of compliance, food safety standards, and quality control.
Please note that we are committed to creating a positively diverse and inclusive workforce, and we encourage applications from all backgrounds and experiences.
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