Veteran Support Liaison Officer

4 days ago

Darwin, Northern Territory, Australia Mates4Mates Limited Full time
About the Role

Mates4Mates Limited is seeking a dedicated and compassionate Veteran Support Liaison Officer to join our team. As a key member of our organization, you will play a vital role in supporting the wellbeing of current and ex-serving Australian Defence Force members and their families.

Key Responsibilities
  • Engage with veterans and their families to provide high levels of supportive engagement when accessing our services.
  • Design and implement social and community connection activities to promote positive health outcomes.
  • Represent Mates4Mates at external events to promote awareness of our holistic approach to veteran and family support and recovery.
Requirements
  • A history of training and/or service in the ADF or a close connection; or demonstrated experience working with current or ex-service personnel in a similar role.
  • A love for the great outdoors and all things physical.
  • High levels of self-awareness and ability to adjust your communication style to suit your audience.
  • Ability to maintain a calm and professional approach when supporting clients who may be experiencing mental and physical health issues.
  • Flexibility in approach to work when unplanned demands of client needs conflict with meeting deadlines.
  • Strong computer skills, including the use of web-based platforms and social media, to engage with your client group and undertake administration tasks relevant to the role.
  • Well-developed oral and written communication skills.
What We Offer
  • A supportive and passionate culture with regular temperature checks across the organization.
  • Competitive remuneration package and access to salary packaging.
  • Supportive management and team.
  • Leave entitlements including additional paid parental leave and gifted leave at the end of each year.
  • Participation in our Staff Wellbeing Program.
  • A suite of Workplace Health & Safety training workshops for all staff.
  • Access to Employee Assistance Program.
  • Professional development opportunities.
  • Access to a 'Benefits Hub' which includes health and wellbeing benefits and discounts, financial advice, recipes, and more.

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