Senior Billing and Collections Operations Manager

23 hours ago


Melbourne, Victoria, Australia Healthscope Full time
Job Title: Senior Billing and Collections Operations ManagerAbout the Role:

We are seeking an experienced Senior Billing and Collections Operations Manager to join our team at Healthscope's Victorian Centralised Billing and Collections Hub. In this challenging role, you will lead and manage a team responsible for providing exceptional billing and collection services in line with our OneHealthscope approach.

Key Responsibilities:
  • Lead and provide supervision to the Billing and Collections team to ensure efficient workflow processes are followed and team performance KPIs are reported and maintained.
  • Efficiently manage internal and external stakeholder queries and effectively communicate and liaise with internal and external departments.
  • Support ongoing change management where required and maintain accurate documentation of patient records via webPAS.
Selection Criteria:
  • Experience in overseeing the running of a department including staff training, reporting, and data analysis.
  • Knowledge of private Health Funds, Public, DVA, WorkCover, and Third Party contracts and eligibility interpretation.
  • Experience in Health Fund and Insurer Billing and relevant debt collection/accounts receivable experience.
  • Knowledge of webPAS patient management system and advanced computer skills in MS Office (Outlook, Word, Excel).
  • Excellent interpersonal and communication skills.
Salary and Benefits:

The estimated salary for this role is $80,000 - $120,000 per annum, depending on experience. We also offer a range of benefits, including professional development opportunities and a supportive work environment.


  • Operational Manager

    3 weeks ago


    Melbourne, Victoria, Australia Healthscope Full time

    Job Title:Operational Manager - Billing and CollectionsAbout the Role:This is an exciting opportunity for a seasoned leader to join our team as an Operational Manager - Billing and Collections. As a key member of our team, you will be responsible for leading and coordinating the billing and collections process, ensuring efficient workflow processes are...


  • Melbourne, Victoria, Australia Healthscope Full time

    Healthscope is seeking an experienced Senior Billing Operations Manager to lead our Victorian Centralised Billing and Collections Hub.This challenging role involves taking on a supervisory position in the co-ordination of billing and collections administration and providing support and mentorship to the team.You will have excellent communication and customer...


  • Melbourne, Victoria, Australia Healthscope Full time

    Billing and Collections Team Leader Healthscope's Victorian Centralised Billing and Collections Hub is seeking a highly skilled and experienced Billing and Collections Team Leader to join their busy team. As a Team Leader, you will play a key role in the coordination of Billing and Collections administration, providing guidance and support to the team. Your...


  • Melbourne, Victoria, Australia Healthscope Full time

    Healthscope is seeking a highly skilled Senior Billing and Revenue Manager to join their Victorian Centralised Billing and Collections Hub. This challenging role will require the successful candidate to take on a supervisory position in the coordination of billing and collections administration.This full-time position is based at The Victorian Rehabilitation...


  • Melbourne, Victoria, Australia Healthscope Full time

    About HealthscopeHealthscope is a leading provider of healthcare services in Australia. Our Victorian Centralised Billing and Collections Hub is a key part of our operations, responsible for managing the billing and collections processes for our patients.


  • Melbourne, Victoria, Australia Healthscope Full time

    Healthscope's Victorian Centralised Billing and Collections Hub is seeking an experienced Billing and Collections Team Leader to join their busy team in Glen Waverley. This challenging role involves supervising the coordination of Billing and Collections administration and providing support and mentorship to the team. The ideal candidate will possess...


  • Melbourne, Victoria, Australia Healthscope Full time

    Job OverviewHealthscope is seeking an experienced Collection Operations Supervisor to join their Victorian Centralised Billing and Collections Hub in Glen Waverley.About the RoleThis challenging role involves overseeing the coordination of billing and collections administration, providing support and mentorship to the team, and ensuring efficient workflow...


  • Melbourne, Victoria, Australia Team Global Express Full time

    About the RoleWe are seeking a highly skilled and experienced Revenue Operations and Billing Manager to join our team at Team Global Express. As a key member of our Revenue Operations and Billing team, you will play a crucial role in driving our revenue assurance culture and ensuring financial integrity.As the Revenue Operations and Billing Manager, you will...


  • Melbourne, Victoria, Australia ThompsonCook Full time

    Job Summary:We are seeking an experienced Accounts Receivable Officer to join our dynamic team at ThompsonCook. This role will provide a unique opportunity for a skilled professional to take on end-to-end responsibilities for one entity, leveraging their expertise in billings, accounts receivable, and debt collection.Key Responsibilities:Preparing and...


  • Melbourne, Victoria, Australia Contour Education Full time

    At Contour Education, we're revolutionising the tutoring experience. We're seeking a detail-oriented Enrolment and Billing Operations Specialist to join our Melbourne CBD team.About UsWe've been reshaping education since 2020, with over 5,000 students enrolled and 100+ team members having joined us on this exciting journey. Recognised as one of Australia's...


  • Melbourne, Victoria, Australia Slater and Gordon Full time

    JOB TITLE: National Billing Operations Team LeadCompany Overview: Slater and Gordon is a leading personal injury and class actions law firm dedicated to its clients.Job Summary: We are seeking a National Billing Operations Team Lead to manage a team responsible for processing settlements efficiently.As a key member of our team, you will be responsible...


  • Melbourne, Victoria, Australia Healthscope Full time

    At Healthscope, we are seeking a highly skilled and experienced Senior Financial Operations Coordinator to lead our Billing and Collections Team in Victoria. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work both autonomously and within a team to achieve individual and team objectives.The role...


  • Melbourne, Victoria, Australia Healthscope Full time

    Healthscope's Victorian Centralised Billing and Collections Hub is a dynamic team that requires a skilled Collection Management and Revenue Supervisor to oversee the coordination of billing and collections administration.The ideal candidate will have experience in overseeing the running of a department, including staff training, reporting, and data analysis....


  • Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    Senior Collections SpecialistFourQuarters Recruitment is seeking an experienced Senior Collections Specialist to join our team on a 5-month contract, with the potential for extension.This role is critical in managing and resolving historical outstanding invoices and payments, ensuring compliance, and delivering exceptional service to customers and...

  • Collection Specialist

    1 month ago


    Melbourne, Victoria, Australia Healthscope Full time

    Collections Officer Role OverviewHealthscope's Victorian Centralised Billing and Collections Hub is seeking a skilled Collection Officer to manage a portfolio of fund and patient-related debt. The successful candidate will maintain the highest standard of customer service and industry-leading standards.Key ResponsibilitiesEnsure Collections processes are...


  • Melbourne, Victoria, Australia Randstad Full time

    Key Responsibilities:Establish and manage tolling operations, focusing on revenue collection, credit management, and enforcement.Oversee all aspects of toll revenue collection, including credit and billing processes, enforcement mechanisms, and interoperability with external tolling systems.Act as the key business representative for the procurement and...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe're seeking a detail-oriented and proactive Billing & Enrolment Specialist to join our team, full-time (40 hours per week) at the Melbourne CBD campus.In this role, you will be the go-to person for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and...


  • Melbourne, Victoria, Australia Team Global Express Full time

    Job DescriptionWe are seeking a dynamic Revenue Operations and Billing Director to lead our revenue operations and billing team at Team Global Express. As a key member of our leadership team, you will play a crucial role in driving a data-driven, efficient, and value-focused revenue assurance culture.About the RoleThis is an exceptional opportunity for a...


  • Melbourne, Victoria, Australia Square Full time

    Company Overview">Cash App is a global financial technology company that's revolutionizing the way people interact with money. With a focus on innovation, collaboration, and impact, we're building a platform that makes it easier for people to send, spend, invest, borrow, and save.">About the Role">We're seeking an experienced Senior Collections Specialist to...


  • Melbourne, Victoria, Australia ThompsonCook Full time

    **About the Opportunity**This is a dynamic role for an experienced AR/Billing/Collections Team Leader/Manager to join ThompsonCook, a focused accounting firm in Sydney and Melbourne. The Accounts Receivable & Billing team consists of 6 members which you will oversee while managing your own portfolio of customers.The company offers a stable revenue stream and...