Senior Billing and Revenue Manager

4 days ago


Melbourne, Victoria, Australia Healthscope Full time

Healthscope is seeking a highly skilled Senior Billing and Revenue Manager to join their Victorian Centralised Billing and Collections Hub. This challenging role will require the successful candidate to take on a supervisory position in the coordination of billing and collections administration.

This full-time position is based at The Victorian Rehabilitation Centre, Glen Waverley and comes with an estimated annual salary of $120,000-$150,000 AUD.

About the Role

The Senior Billing and Revenue Manager will be responsible for leading and providing exceptional billing and collection services in line with Healthscope's OneHealthscope approach. Key responsibilities include ensuring efficient workflow processes are followed, team performance KPIs are reported and maintained, and internal and external stakeholder queries are efficiently managed.

The ideal candidate will have experience in overseeing the running of a department, including staff training, reporting, and data analysis. Knowledge of private health funds, public healthcare, DVA, WorkCover, and Third Party contracts and eligibility interpretation is also essential. Experience in health fund and insurer billing, relevant debt collection/accounts receivable experience, and knowledge of webPAS patient management system are highly desirable.

Key Responsibilities
  • Lead and provide exceptional billing and collection service in line with Healthscope's OneHealthscope approach
  • Ensure efficient workflow processes are followed and team performance KPIs are reported and maintained
  • Efficiently manage internal and external stakeholder queries and effectively communicate and liaise with internal and external departments
  • Maintain accurate documentation of patient records via webPAS
About Us

Healthscope is a leading provider of private healthcare services in Australia. Our Victorian Centralised Billing and Collections Hub is committed to delivering exceptional customer service and achieving high-quality outcomes for our patients.

Selection Criteria
  • Experience in overseeing the running of a department including staff training, reporting, and data analysis
  • Knowledge of private health funds, public, DVA, WorkCover, and Third Party contracts and eligibility interpretation
  • Experience in health fund and insurer billing
  • Relevant debt collection/accounts receivable experience
  • Knowledge of webPAS patient management system
  • Advanced computer skills in MS Office (Outlook, Word, Excel)


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