
Technical ICT Support Specialist
2 days ago
ICT Support Role Overview
This role is an excellent opportunity for a highly skilled and motivated ICT professional to join our team in providing technical assistance, maintaining hardware and software, and supporting staff across the organization.
Key Responsibilities:
- Responding to user inquiries about hardware, software, and network issues
- Troubleshooting problems and ensuring efficient use of systems
- Supporting computer networks and assisting with website maintenance
- Repairing or arranging replacement of faulty equipment and peripherals
Requirements:
To be successful in this role, you will need:
- A Bachelor degree or higher qualification in IT, computer science, or a related field
- Minimum 1 year of relevant experience in ICT support or customer service
- Strong knowledge of computer hardware, software, and network systems
- Excellent communication and problem-solving skills
- Ability to work in a helpdesk or call centre environment
- Fluent in English
The ideal candidate will have a strong understanding of computer systems and be able to troubleshoot complex issues. They will also possess excellent communication skills and be able to work effectively in a team environment.
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