Cloud Adoption Manager

4 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $120,000 - $175,000

Unlocking Customer Value

Achieving our mission requires a growth mindset, passion to learn, and delivering exceptional customer experiences.

We're seeking an experienced professional to empower customers to deliver world-class solutions using the best of Microsoft cloud technologies. As a key customer relationship role in our team, you will be responsible for managing customers' successful support experience and assisting them in adopting and using Microsoft cloud services.

The Purpose of the Role

Your priority is driving quality delivery of proactive services within the support contract while partnering with other teams to understand customer health trends and supporting strategic escalations.

This role will involve working closely with customers in the Utilities sector and driving customer cloud adoption and success through Unified Support agreement delivery.

Responsibilities:

  • Drive customer cloud adoption and customer success through Unified Support agreement delivery.
  • Work with customers to create and deliver programs of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the Cloud.
  • Partner with the core account team to contribute to strategic account planning and bring technical, industry, and customer-specific insights to create customer value by accelerating cloud usage.
  • Create customer value by accelerating cloud consumption/usage, supportability, and improving the customer experience with technical intensity and actioning customer feedback.
  • Orchestrate collaboration across the Microsoft business to drive better customer outcomes and deliver on the One Microsoft advantage.

Requirements:

We are looking for an individual who has strong relationship management skills, the ability to understand and identify high-level strategic business requirements, and can accelerate time to value by managing resources, influencing direction, and escalating technical blockers.

A Growth Mindset approach to learning and stretching yourself outside your comfort zone is essential, as well as an interest in expanding your technical and project delivery knowledge.

Innovation is a core focus area at Microsoft, and this role utilises relationship, technical, and customer knowledge to develop innovative solutions for our customers.

  • Cloud Adoption Strategist

    6 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $180,000 - $250,000

    Cloud Strategy Leader Job OpportunityJob OverviewThe role of Cloud Strategy Leader involves spearheading cloud adoption strategies and driving team management. This position is an opportunity to join a diverse global team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.Key ResponsibilitiesDeveloping and...

  • Cloud Adoption Strategist

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $160,000 - $220,000

    Drive Customer Success with Cloud ExpertiseAWS enables customers to innovate with cloud expertise, encompassing experts who help design, build, operate, and secure cloud environments.Clients upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise...

  • Cloud Service Adoption Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeAdoption Full time $150,000 - $200,000

    Key Roles and ResponsibilitiesThe primary objective of this role is to drive the adoption of cloud services, with a focus on developing and executing strategic plans to meet or exceed targets.Strategic PlanningDevelop a comprehensive coverage plan that drives customer outcomes.Utilize metrics data from accounts to refine strategy and accelerate customer...

  • Cloud Adoption Specialist

    6 days ago

    Sydney, New South Wales, Australia Bebeeinnovation Full time

    Achieve cloud adoption and growth by leveraging Amazon Web Services in partnership with leading technology innovators.The AWS Partner Network is a global community of companies that utilize Amazon Web Services to develop innovative solutions and services for customers.As a technical expert, you will play a key role in shaping strategies to raise awareness...

  • Cloud Adoption Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeInnovation Full time $180,000 - $242,000

    Achieve cloud adoption and growth by leveraging Amazon Web Services in partnership with leading technology innovators.The AWS Partner Network is a global community of companies that utilize Amazon Web Services to develop innovative solutions and services for customers.As a technical expert, you will play a key role in shaping strategies to raise awareness...

  • Cloud Adoption Expert

    2 days ago

    Sydney, New South Wales, Australia beBeeDataEngineer Full time $100,000 - $140,000

    Job DescriptionCevo empowers clients to simplify cloud adoption and accelerate digital transformation by leveraging emerging technologies, modern productivity tools, and cloud native platforms.We are a diverse team of experts who enable organisations to innovate through modernisation, data & AI, and advisory services underpinned by AWS best practice.We...

  • Cloud Adoption Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $95,400 - $121,600

    AWS is driving cloud adoption worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This...

  • Cloud Adoption Strategist

    6 days ago

    Sydney, New South Wales, Australia beBeeStrategist Full time $150,000 - $200,000

    As a key member of our pan-Australia sales team, the Enterprise Account Manager will be responsible for driving revenue and growth across all of AWS' customer segments. They will cover four Greenfield accounts that are part of AWS' Top 2000 (T2K) global initiative, creating compelling value propositions around AWS products, services, and programs to help...

  • Cloud Adoption Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $150,000 - $220,000

    Cloud Transformation Expert Are you passionate about shaping the future of public sector customers by paving the way for innovation through customer advocacy? ">You will collaborate with customers, sales, solutions architecture and service teams to deliver technical solutions that solve some of the most complex and challenging technology problems of...

  • Cloud Adoption Business Development Professional

    2 days ago

    Sydney, New South Wales, Australia beBeeCloudAdoption Full time $150,000 - $180,000

    Senior Account Manager OpportunityA leading organization is seeking an experienced Senior Account Manager to drive business growth and customer success in the Media Entertainment and Gaming sectors.Key Responsibilities:Develop and execute strategic plans to meet or exceed targetsCreate compelling value propositions around cloud adoptionAnalyze metrics data...