Senior Guest Manager

2 days ago

Sydney, New South Wales, Australia beBeeGuestManagement Full time $120,000 - $170,000
Job Overview

This senior role is part of the Local Organising Committee for a major international sports event, responsible for leading a team to deliver exceptional service to high-profile guests.

Main Responsibilities
  • Develop and implement training programs to ensure high-quality service across all venues and events.
  • Foster a collaborative team environment, ensuring roles are clear and performance is optimal under pressure.
  • Oversee guest management for international teams and high-profile events.
  • Coordinate with various stakeholders to ensure smooth operations.
Key Requirements
  • Extensive experience in protocol, guest management, or international relations within major sports events.
  • Strong understanding of managing guest services for international teams and high-profile events.
  • Proficient in using CRM systems to manage guest information and deliver exceptional service.
  • Excellent interpersonal, communication, and public speaking skills.
Working Conditions
  • Full working rights in Australia.
  • Working with children check (paid/employee) or state-based equivalent.
  • International Criminal History Record for each country (other than Australia) where you have resided for 12 months or more in the last 10 years (if applicable).
  • Out of hours and weekend work as required.
Benefits

This role offers the opportunity to work on a high-profile international sports event and be part of a dynamic team. If you are passionate about delivering exceptional service and have a strong background in protocol and guest management, this could be the ideal role for you.

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