Senior Guest Experience Manager

3 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $75,000
Key Hospitality Role

This key leadership position is responsible for delivering exceptional customer experiences in a fast-paced environment.

Responsibilities:
  • Lead and manage a team to achieve high levels of guest satisfaction, ensuring every guest feels welcome and valued.
  • Oversee all aspects of front-of-house operations, including seating, takeaways, and drive-thru services.
  • Develop strategies to increase sales, improve customer retention, and enhance the overall guest experience.
Requirements:
  • Previous senior hospitality management experience in a dynamic environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work under pressure, maintaining a calm demeanor in challenging situations.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
Benefits:
  • A competitive salary package, including performance-based incentives.
  • Ongoing training and development opportunities to enhance skills and career progression.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Application Process:

If you are a motivated and experienced hospitality professional, please submit your application, including your resume and a cover letter outlining your suitability for this role.

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