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Client Success Manager

1 month ago


Sydney, New South Wales, Australia Reward Gateway Full time
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Enterprise Client Success Manager

As a key member of our team, you will play a pivotal role in delivering successful employee engagement programs to our Enterprise clients. Your primary focus will be on building and maintaining strong relationships with our clients, understanding their business goals, and developing tailored solutions to drive adoption and employee satisfaction.

Key Responsibilities:

  • Develop and maintain strategic partnerships with clients to drive business growth and employee engagement.
  • Collaborate with cross-functional teams to design and deliver innovative solutions that meet client needs.
  • Identify opportunities to upsell and cross-sell our products and services to clients.
  • Work closely with clients to understand their business objectives and develop strategies to achieve them.
  • Provide excellent customer service and support to clients, ensuring their needs are met and exceeded.

Requirements:

  • Proven experience in client-facing roles, with a track record of driving business growth and employee engagement.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work collaboratively as part of a team, with a focus on delivering results-oriented solutions.
  • Flexibility to travel and work in a fast-paced environment.

About Reward Gateway:

We are a leading provider of employee engagement and benefits solutions, with a reputation for delivering exceptional value to our clients. Our team is passionate about making a positive impact on the world of work, and we are committed to creating a workplace culture that is inclusive, supportive, and empowering.

", "

Strategic Partner Account Manager

We are seeking an experienced Strategic Partner Account Manager to join our team. As a key member of our sales organization, you will be responsible for building and maintaining strong relationships with our Enterprise clients, identifying opportunities to drive business growth and employee engagement.

Key Responsibilities:

  • Develop and maintain strategic partnerships with clients to drive business growth and employee engagement.
  • Collaborate with cross-functional teams to design and deliver innovative solutions that meet client needs.
  • Identify opportunities to upsell and cross-sell our products and services to clients.
  • Work closely with clients to understand their business objectives and develop strategies to achieve them.
  • Provide excellent customer service and support to clients, ensuring their needs are met and exceeded.

Requirements:

  • Proven experience in client-facing roles, with a track record of driving business growth and employee engagement.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work collaboratively as part of a team, with a focus on delivering results-oriented solutions.
  • Flexibility to travel and work in a fast-paced environment.

About Reward Gateway:

We are a leading provider of employee engagement and benefits solutions, with a reputation for delivering exceptional value to our clients. Our team is passionate about making a positive impact on the world of work, and we are committed to creating a workplace culture that is inclusive, supportive, and empowering.

", "

Enterprise Client Growth Specialist

We are seeking an experienced Enterprise Client Growth Specialist to join our team. As a key member of our sales organization, you will be responsible for driving business growth and employee engagement for our Enterprise clients. Your focus will be on building and maintaining strong relationships with our clients, understanding their business goals, and developing tailored solutions to drive adoption and employee satisfaction.

Key Responsibilities:

  • Develop and maintain strategic partnerships with clients to drive business growth and employee engagement.
  • Collaborate with cross-functional teams to design and deliver innovative solutions that meet client needs.
  • Identify opportunities to upsell and cross-sell our products and services to clients.
  • Work closely with clients to understand their business objectives and develop strategies to achieve them.
  • Provide excellent customer service and support to clients, ensuring their needs are met and exceeded.

Requirements:

  • Proven experience in client-facing roles, with a track record of driving business growth and employee engagement.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work collaboratively as part of a team, with a focus on delivering results-oriented solutions.
  • Flexibility to travel and work in a fast-paced environment.

About Reward Gateway:

We are a leading provider of employee engagement and benefits solutions, with a reputation for delivering exceptional value to our clients. Our team is passionate about making a positive impact on the world of work, and we are committed to creating a workplace culture that is inclusive, supportive, and empowering.

"]