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Client Relationship Manager
1 month ago
Gartner is a leading research and advisory company that guides the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Salary and BenefitsWe offer a competitive salary of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, employee stock purchase plan, tuition reimbursement program, and more.
About the RoleAs a Client Success Partner at Gartner, you will be responsible for building, developing, and managing relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions. Your goal will be to ensure they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth.
Key Responsibilities:- Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
- Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
To be successful in this role, you will need:
- 3+ years relevant professional experience.
- A proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. We have a collaborative, team-oriented culture that embraces diversity and provides professional development and unlimited growth opportunities. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.