Sales Business Development Representative
3 weeks ago
About the Role:
You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience.
Duties & Responsibilities:
- Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
- Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.
- Assist customers in identifying their parts and service needs accurately.
- Provide detailed information on Brandt parts, pricing, and service options.
- Collaborate with the service team to schedule appointments and allocate resources efficiently.
- Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
- Maintain accurate records of customer interactions, orders, and service history in our CRM system.
- Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
- Stay updated on the latest Brandt product releases, service offerings, and industry trends.
About Us:
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand, and Australia, we are a global team with one shared purpose.
About You:
- Excellent communicator with a passion for agriculture equipment, customer service, and sales.
- Extensive knowledge of heavy equipment parts, operations, and agriculture industry.
- Previous sales experience in a similar role preferred.
- Previous experience in outbound customer service, telemarketing, or sales roles.
- Experience in building rapport and maintaining positive relationships with customers.
- Results-driven with a focus on achieving sales targets.
- Ability to work independently and as part of a team.
- Strong organisational and time management skills.
- Capability to travel within the territory and work flexible hours.
What We Offer:
- Competitive salary and commission structure.
- Work independently with the support of a team.
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing training and professional development opportunities.
- Advancement Opportunities in our World-Wide Network.
- Employee Assistance Program.
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