Senior Business Process Improvement Specialist
1 week ago
**About the Role**
Group One Security Services, a leading security solutions provider in Melbourne, is seeking a highly skilled and motivated business analyst to join our team.
This exciting opportunity offers the chance to work in a dynamic environment, enhancing operational processes and ensuring exceptional service delivery to clients.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and analyze business requirements.
- Examine and evaluate business processes, procedures, and work practices to identify areas for improvement.
- Recommend and implement optimized business practices and system functionalities to address inefficiencies.
- Using project management principles, develop and manage project plans, budgets, and resources.
- Lead the implementation of functional solutions, including creating and executing system test plans to maintain quality and integrity.
- Prepare user manuals and training documentation and conduct formal training sessions for end-users.
- Develop detailed functional specifications to guide system developers.
- Data and process modelling techniques create precise software design and development system specifications.
- Act as a key reference point, providing guidance and support during system project decision-making processes.
About You
The ideal candidate will have:
- Australia citizens / Residents are encouraged to apply.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Proven experience in business analysis and process improvement.
- Familiarity with project management methodologies and tools.
- Experience in preparing technical documentation and conducting user training sessions.
- A bachelor's or higher degree is preferable.
- Minimum of 2 plus years of experience is required.
Why Join Us?
At Group One Security Services, we are committed to delivering exceptional security solutions to clients across Melbourne and surrounding areas. By joining our team, you'll contribute to a safer community while advancing your career in a supportive and professional environment.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.
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