Highly Experienced Business Process Improvement Specialist Wanted

4 days ago


Melbourne, Victoria, Australia Chandler Macleod Full time

About Chandler Macleod:

We are a leading recruitment agency committed to fostering a diverse workforce where everyone is welcome. Our team is passionate about connecting talented individuals with exciting opportunities.

**Job Title:** Highly Experienced Business Process Improvement Specialist

**Location:** Geelong or Melbourne VIC, Brisbane QLD, Sydney NSW

**Salary:** $60.26 per hour + super (APS6) or $602.55 per day + super (EL1)

Job Description:

We are seeking a highly experienced Business Process Improvement Specialist to join our client's busy team for a casual temporary assignment until 30th June 2025. As a key member of the team, you will be responsible for identifying opportunities to improve internal service delivery processes and systems to provide better experiences for clients.

Your key duties will include:

  • Process Analysis: Identifying and documenting current business processes to create a baseline understanding of the current situation and processes.
  • Process Design Improvements: Creating and facilitating process design improvements by conducting business and systems process analysis.
  • Analysis and Documentation: Providing program/stream level analysis and producing required analysis documentation.
  • Business Requirements: Providing expertise and supporting the Product Owner to elaborate user stories, acceptance criteria, and process maps with input from SMEs.
  • System Assistance: Providing assistance to the Product Owner with the use of internal systems.
  • Solution Evaluation: Evaluating the effectiveness of proposed solutions and design.
  • Transition and Verification: Leading the transition of business requirements over to build teams for development and supporting verification testing of the built solution to ensure alignment to business requirements.

Requirements:

To be successful in this role, you must have:

  • Previous experience in Business Process Analysis within the Government, Disability, Aged Care, or Healthcare space.
  • Proficiency in analysing and documenting current state versus future state process maps.
  • Ability to elicit, document, and manage business requirements into Epics and User Stories.
  • Ability to undertake systems testing against defined acceptance criteria during the build and testing cycles of development.
  • Experience in facilitating workshops with other stakeholders.
  • Skill in analysing data to identify trends and insights.
  • Familiarity with agile methodologies like Agile or Kanban.
  • Knowledge of tools such as Jira and Confluence for documentation and workflow management.

Benefits:

We offer a range of benefits, including:

  • Casual Temporary Assignment until 30th June 2025.
  • Full-time hours, Monday to Friday.
  • Multiple Positions Available: EL1 ($602.55 per day + super) or APS6 ($60.26 per hour + super).
  • Multiple locations available: Geelong or Melbourne VIC, Brisbane QLD, Sydney NSW.


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