Claims Recovery Director

1 month ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

Company Overview

Fuse Recruitment specialises in insurance recruitment and actively sources for a range of clients. With expertise in the field, they understand the needs of their clients and candidates alike.

Salary

The estimated salary for this position is $250,000 per annum, commensurate with experience. This figure is based on industry standards and location factors.

Job Description

The Head of Recoveries will be responsible for developing and implementing recovery strategies to maximise claim outcomes. They will oversee operational management, ensuring compliance with all relevant regulations, and build relationships with key stakeholders in finance, legal, and operations.

Key Responsibilities:

  • Developing and implementing recovery strategies to maximise claim outcomes
  • Overseeing operational management, ensuring compliance with all relevant regulations
  • Building and nurturing relationships with key stakeholders in finance, legal, and operations
  • Managing a recoveries portfolio of $266 million and a team of 100+ staff
  • Driving process improvements, automation, and strategic enhancements
  • Ensuring disputes are resolved efficiently and compliance obligations are met

About You:

  • At least 10 years of experience in a leadership role within the insurance industry
  • Strong knowledge of recoveries or motor insurance claims management, legislation and best practices
  • Demonstrated experience in a large contact centre or leadership of large team operations with an analytical mindset and financial acumen
  • Outstanding communication and interpersonal abilities to liaise with internal staff and various stakeholders
  • Demonstrated leadership skills to engage, influence, and develop teams

Benefits

  • Competitive salary and benefits package
  • Senior business leader with operational and strategic departmental oversight
  • A high-performing team within a reputable insurer
  • Collaborative workplace with strong cross-functional partnerships with other Department Heads
  • Exposure to a dynamic, fast-growing industry leader in insurance


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